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DWP dirty tactics

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  • whodathunkit
    whodathunkit Posts: 1,130 Forumite
    mattcanary wrote: »
    The DWP is ultimately run and funded by the government, as are all of the other services I have mentioned (and many more).
    The money is all part of the same big pot, even if it is divided up into many different departments.
    People cannot get away with paying only that part of the tax they individually believe is going towards a worthwhile cause .
    And the money is only divided up into different departments by the government once it has been received from taxpayers, interest, etc
    Ultimately the money is the government's.
    It is not all about saving money. Services (whether they are the DWP or any other) still have to exist and run at least reasonably efficiently.

    Another one who thinks the government has its own money tree rather than just the money it collects from citizens!
  • mattcanary
    mattcanary Posts: 4,420 Forumite
    I guess it depends how important the service they offer is to you. A bit like waiting in for the gas man. If you need the boiler looked at, you will cancel other arrangements and wait.

    The DWP don't fund hospitals, police stations, schools, prisons, fire stations, passport offices, etc, etc, etc, so closing them all down wouldn't save them a penny. In fact, with all those nurses, police officers etc etc out of work, it would probably cost them more.



    Additionally, you should have said that when you get an appointment, you know when you have to be around.
    When someone knocks on your door you can always shout out to them if you can't get to the door right at that moment to wait a couple of minutes (say, if you are on the toilet at that moment).


    It appears that OP was not given any indication by DWP that he would be receiving a phone call or when it would be.
  • dippy3103
    dippy3103 Posts: 1,963 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker I've been Money Tipped!
    mattcanary wrote: »
    Of course, the government has money of its own.


    Don't be so ridiculous.

    It comes from the tax payer
  • mattcanary
    mattcanary Posts: 4,420 Forumite
    Another one who thinks the government has its own money tree rather than just the money it collects from citizens!



    That's not what I said.
    Read it again.


    The money is the government's.
    Not the DWP's, or the hospital's, or the army's, etc.
  • mattcanary
    mattcanary Posts: 4,420 Forumite
    dippy3103 wrote: »
    It comes from the tax payer



    Which includes people that receive benefits (including JSA).
  • mattcanary wrote: »
    The DWP is ultimately run and funded by the government, as are all of the other services I have mentioned (and many more).
    The money is all part of the same big pot, even if it is divided up into many different departments.
    People cannot get away with paying only that part of the tax they individually believe is going towards a worthwhile cause .
    And the money is only divided up into different departments by the government once it has been received from taxpayers, interest, etc
    Ultimately the money is the government's.
    It is not all about saving money. Services (whether they are the DWP or any other) still have to exist and run at least reasonably efficiently.

    The passport office, for one, isn't entirely government funded. It generates revenue through direct charges for its service. Police and fire service are also part funded at a local level through council tax.
  • mattcanary
    mattcanary Posts: 4,420 Forumite
    The passport office, for one, isn't entirely government funded. It generates revenue through direct charges for its service. Police and fire service are also part funded at a local level through council tax.



    True.
    But the basic point is correct
  • mattcanary wrote: »
    Additionally, you should have said that when you get an appointment, you know when you have to be around.
    When someone knocks on your door you can always shout out to them if you can't get to the door right at that moment to wait a couple of minutes (say, if you are on the toilet at that moment).


    It appears that OP was not given any indication by DWP that he would be receiving a phone call or when it would be.

    That wouldn't have made any difference as he doesn't answer calls from with-held numbers.
  • mattcanary
    mattcanary Posts: 4,420 Forumite
    That wouldn't have made any difference as he doesn't answer calls from with-held numbers.



    But the DWP didn't know that he would have made that decision when they called him.


    So their subsequent decision to delay the start date for claiming JSA is based upon their not knowing the reason for his not answering the call - and therefore based upon unfair reasoning.
  • mattcanary wrote: »
    But the DWP didn't know that he would have made that decision when they called him.


    So their subsequent decision to delay the start date for claiming JSA is based upon their not knowing the reason for his not answering the call - and therefore based upon unfair reasoning.

    Oh, I see.... The DP are expected to be mind readers as well.

    The reason for them being unable to contact the claimant isn't material. Only the fact that they couldn't, matters.

    The client is the one with the vested interest in ensuring their claim is dealt with promptly. I wouldn't expect a government department to go too far out of their way to spend public money.
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