Asda cash back taken without consent

keyser666

dktreesea wrote: »

That's Asda for you. I would say that's at least attempted theft by the check out person and report it to the police, saying you want it investigated. It sounds to me like he deliberately didn't give you the money and tried to cover it up by appearing to sign your receipt, i.e. for the cameras, so he could later retrieve your money for himself.

Once the police are involved, I would think you would get quite a different reaction from Asda. How about, if the guy is still working there, taking a cell phone picture of him and tell him it's for a police report about his attempted theft, and then passing the picture onto the police?

How deluded are you and it is not attempted theft it is theft.

lucy03

peachyprice wrote: »

Get real. The police have better things to do than investigate a missing £10 that the OP got back. I don't know what planet ypu live on if you thing this is worth wasting police time on.

Personally I disagree. It would appear at first sight that a crime has potentially been committed and so the police would be interested to hear about that. If crimes are committed it just makes the police's work harder if they're never reported. If a staff member has stolen from 100 customers and no-one has reported it then the crime could just go on and on.

IMO it's like trading standards. They do encourage people to report issues they face via Citizen's Advice. They can then do with that information what they will, they can ignore what is clearly a one-off but it also helps them identify patterns.

If it were me I'd likely just e-mail the local police officer (they put their details on-line in most areas I think) and mention it. They can then decide what to do about it.

Takeaway_Addict

ThumbRemote wrote: »

Maybe so.

Had it been reported to the police it would have subsequently shown up on her criminal record check for working with vulnerable adults. She would almost certainly not have got the job, or if she did the employer could have put stringent checks in place. Whereas now it's just down to a vague hope that she's changed her ways.

Fair point.

tinkerbell28

Undervalued wrote: »

Not so.

Initially it was stolen from the OP. The fact that ASDA has made good the loss doesn't change the fact that the crime was against the OP.

So, she is entitled to report the crime to the police. Whether that is a good use of her time and their resources is a matter of opinion.

Others are correct when the point out that the OP has no right to any information about ASDA deal with the member of staff.

If the manager was rude then the OP can make a complaint about them. They might get a letter of apology but what does that achieve?

Should the police arrest and prosecute the till operator then that is a matter of public record.

Having said all that my advice would be to move on. If you really can't let it go try the local paper!

Yes it is so. Been there done it got the T shirt.

The police are only interested in dealing with the party who's had the financial loss. So in ops case she hasn't had a financial loss. Asda have said they made good. So was it a mistake, was it already reported by asda? Who knows.

However when you report a crime, and then some time down the line the police contact you to find out your losses....they won't be interested when they find out actually, you've no loss at all. As I found when my id was stolen, to the tune of £1000's. By the time they contacted me it was sorted. They'll only be interested in dealing with the party who is at a loss because of the theft.

pinkshoes

It's theft.

I wonder how many other £10 notes have been taken.

The very least the store can do is apologise. I would also report it to your local police.

If they can't be bothered to apologise, then I'd name and shame the store and never shop in there again.

tinkerbell28

I honestly think some people have too much faith in police powers in threads like this...or think they have endless time. It's not Balamory.

"I'd like to report a theft please". "Ok can you please tell us what was stolen". "Yes, ten pounds". "So you're down ten pounds"? "Well no because the store gave it back to me".

No loss here apart from Asda so op may get a reference number for the call at most.

No one knows it was theft, I know lots want to play at being CSI. However it could've been a mistake. He may have never even taken the £10. The float may have been £10 up you don't know!

If he is a prolific thief, the store will be picking up on it with reports from customers and gathering that information. Which is why the police will only be really interested in a complaint of a crime from those who have suffered the loss. Op has not.

You know for £10 and the flimsy op written here, they won't even touch it, or record anything against him. They've no hope of ever proving it was less than a mistake or that he even took the tenner. They would not even bother as they can't make it stick. So op is much better reporting it to ASDA and letting them deal with it in house.

I wouldn't be naming and shaming either, as it's potentially libellous. No one here has ANY proof that a theft occurred at said store, by said cashier. You've just the op to go on. It could be a mistake. So I would not be going down that route either. For the sake of a (non) loss of £10.

Seriously put the pitchforks away and take a sip of reality.

halibut2209

OP DID suffer the loss. The fact that ASDA reimbursed is totally irrelevant.

Are you suggesting that if i got mugged and someone took £200, the police would not be interested if my father gave me it back?

If you suspect a crime, you inform the police. It's their decision whether to act on it or not.

arcon5

It's not really whether the police have the power to investigate a crime, more that they often try fobbing victims of smaller crimes off to protect their work load and statistics.

Op -- make sure you get a complaint in to head office about this. Last thing you want is for the issue to be contained within that store by a manager trying to protect her own interests.

Also complain about the managers attitude.

rustyboy21

Just put a report into Asda HO and complain about how you were dealt with. The cashier will have been disciplined/sacked, no doubt about it. They wouldn't have gave you the money back if they were going to take his side.


A mate of mine got sacked for taking a pack of Polo mints out of the damages store in the warehouse. He had worked there 15 years and hadn't had an issue before. Believe me, Asda will have acted on the video evidence.

sheilavw

I've heard of this happening before. They hope that people won't notice a tenner on a large shop, I heard of it being passed to a mate next it queue. It would be interesting to know if video footage showed person behind receiving cashback