What's the worst till error you've ever seen?

marywooyeah

soba wrote: »

Sainsburys charged me £63 for a 63p packet of biscuits:eek:

shame it wasn't in tesco - you could have got double the difference back!

mattyprice4004 wrote: »

I think the worst I've had was a Belkin phone case scanning at 1p in Tesco - that night me and a few friends waited until later and toured all of the stores in the area, buying all of the stock. We ended up with over 100, and sold them on eBay.

surely you mean it was the best til error?! you and your friends must have made loads!

Kim_13

A single baking potato coming up as £4 odd on the self-service in Sainsbury's... and the attendent didn't seem to get what I was objecting for :huh:

wealdroam

Nandos £6000+ bill.

hollydays

£1200 in a charity shop

hollydays

Geodark wrote: »

Not quite a till problem, but a sales assistant problem. I once went to a large outdoor equipment suppliers to buy some fishing gear. They rang it all up and said £93 ish, I then handed over a voucher for 15% off, she rang it in and said £117 please. I then said but it was only £93 before the discount - to which she replied "yeah, but not everything you bought could be discounted" took me a good 10 minutes to get her to understand that even if only one of the items could be discounted it still can't be more than the original price!

:rotfl::rotfl::rotfl:

Cycrow

marliepanda wrote: »

No doubt she means cancelling the sale, or overriding the price. I worked in a shop and I could cancel items if something had scanned twice (easily done on the style of till) or override/refund small items, but anything more would flag up on the system.

I'm sure she wasnt going to overcharge you, as what good would that do on a debit card machine? Its not going to line her pockets as it goes straight to Co ops bank...

when i worked at Tesco, you couldn't remove anything that had been scanned in error. It required a supervisor to override it.

They had since change the rules so you could void low cost items, but still required a supervisor for anything more

ElefantEd

I bought two packs discount Tiger rolls in Morrisons at the weekend, a pack of 4 reduced to 19p/pack. A bargain, I thought, not realising that there was also a two for one offer which took a further 38p off the total. Free rolls!

aileth

Had this happen a lot when I worked as a sales assistant at WHSmiths as a student. The one 'offender' I remember a lot was discount labels on Jelly Babies. There was a whole load of them scanning as an £8 romance novel!

szam_

I used to configure, test and support till's... there were many, many errors, however a substantial portion were user error.

Like when an operator in Poundworld forget to press Total and enters 500, as in, £5.00, hits enter and it adds a £1 tub of Body Butter (500 is the short code) to the receipt, they often don't take it off either, just press total this time and put it through, same with items with a short code of 1000.

We had so many calls over a year telling us their was a phantom product randomly adding itself.

I found that's what was happening eventually when I was doing some testing on a new release of software and I was just hitting any old numbers to try and get the till to react in an adverse way.

NiallB

ElefantEd wrote: »

I bought two packs discount Tiger rolls in Morrisons at the weekend, a pack of 4 reduced to 19p/pack. A bargain, I thought, not realising that there was also a two for one offer which took a further 38p off the total. Free rolls!

I can beat that! 3 packets of reduced Tiger Prawns from Tesco. Didn't notice that they were marked 3 for 2 on the packet. The till scanned through at the reduced price, then applied the discount.


Result? Not only free prawns, but Tesco actually paid me nearly £1 to take them :-D