Swoggi penny auction site or scam?

shawwttyy

Does anyone know how to get a refund??

Rajendra_Mehta

Beware!!! SWOGGI is big scam, please don't get carried away I lost my hard earned £25.00 it was a learning curve. Such companies take advantage of people acting unwittingly. I asked them for a refund and they came up with lame excuses,

Stay away, stay away, stay away. This obviously a Scam.

Stoke

I assume these !!!!!! are a lot like MadBid. They're effectively virtual roulette to a degree. How they're not considered gambling I don't know.

Either way, as I've said all along about MadBid, they have several automated bots which are designed to artificially inflate the price of items while also forcing you to use more credits and making the process painstakingly long (causing you to grow tired as you said). There's no such thing as a free lunch, unless you rob it out the bin at the local takeaway.

Just learn a valuable lesson and stick to real online auctions, eBay etc.

How you get your money back I really don't know? I just hope people start switching on to these companies. They're not your friend. They might have smiley avatars and people giving happy interviews with their new car but I can guarantee you they are actors or in an absolutely tiny minority.

Sestra

Hi, I have suffered in exactly the same way as Margheritauk. I have tried repeatedly to get them to refund my money, but as per others here, all I receive is an email quoting their T&Cs and saying all they can refund me is the original amount less £15. After several emails, they are now not responding. I refuse to let them get away with this. Having read that Margheritauk managed to get a full refund, I wonder how she achieved this?

Any helpful suggestions would be gratefully received!

soolin

Sestra wrote: »

Hi, I have suffered in exactly the same way as Margheritauk. I have tried repeatedly to get them to refund my money, but as per others here, all I receive is an email quoting their T&Cs and saying all they can refund me is the original amount less £15. After several emails, they are now not responding. I refuse to let them get away with this. Having read that Margheritauk managed to get a full refund, I wonder how she achieved this?

Any helpful suggestions would be gratefully received!

Margheritauk has not logged back in since the day they posted , so I would think it unlikely they will respond.

Unfortunately, if the terms and conditions are clear then I can't see anyway of getting a full refund.

Sestra

Thanks, Soolin.

I guess my main argument is that the company has to be dealing fairly for their T&C's to be legally valid? Being under the cosh of the FCA myself, this kind of unfair dealing really rankles.

I suppose I'll just have to give in

bluetop1970

I came across Swoggi through another site (similarly named to this one - moneyexpert360) which sung its praises. So not only is Swoggi scamming consumers they are also in cahoots with (or own?) a site which is passing itself off as this one. Trading Standards should get this site and any associated sites shut down immediately. I was scammed for £50 and I don't expect to get it back. I just wished I had come on here first to check them out. They are nothing better than pickpockets they way their Paypal checkout works - you don't honestly know you have paid anything, let alone how much. Martin - please talk about these sites next time you are on the radio or TV. In the meantime I am launching a complaint with the OFT.

Stoke

bluetop1970 wrote: »

I came across Swoggi through another site (similarly named to this one - moneyexpert360) which sung its praises. So not only is Swoggi scamming consumers they are also in cahoots with (or own?) a site which is passing itself off as this one. Trading Standards should get this site and any associated sites shut down immediately. I was scammed for £50 and I don't expect to get it back. I just wished I had come on here first to check them out. They are nothing better than pickpockets they way their Paypal checkout works - you don't honestly know you have paid anything, let alone how much. Martin - please talk about these sites next time you are on the radio or TV. In the meantime I am launching a complaint with the OFT.

They own a number of fake sites. All of which are simply advertising Swoggi. Keep away.

stevehemel

£15 wasted. After setting up yesterday I took a quick look on Swoggi and did not see much of interest. I received a text from my credit card company this morning to question whether my purchase may be fraudulent. I confirmed it was a valid payment. So of course logging on for second time I looked closer at bidding process. It just seemed impossible to win if someone bids as it adds 15 seconds and a penny to the price. There are not many items to bid for so everyone can see all the items. I did not realise there were so few items to bid on when joining (no trial or free credits to try b4 you buy). I contacted the company for a refund having not placed any bids. No problem ... but less the £15 per T&C. This was all in less than 24 hours. I paid via pay pal. I cannot believe none of us have a leg to stand on. Was there not a London address on their website. Anyone live nearby :-( I'll be sticking to buy now at a fair price in future.

jms1961

I don't think this is a scam, but it is only useful if, say, you want to gamble 50 quid on getting a 300 pound item for the price of the bid credits plus whatever the auction price ends up as. That might be fifty pounds down the toilet, or it might be a big saving - how lucky do you feel? I used a voucher from another site, which made it clear that I would have to purchase further credits; personally I would have been surprised otherwise - Santa Claus these people ain't. But the refund experiences in this thread sound bad, since they punish those who have bid cleverly and ended up with unused credit. And as ever it is not something for those who can't afford it; people have a duty to be circumspect. I shan't use Swoggi again, but simply because I don't want any more high-value items.