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Buyer wants postage refund- how much?

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Comments

  • Pierre_De_Grenoble
    Pierre_De_Grenoble Posts: 484 Forumite
    Part of the Furniture 100 Posts
    edited 15 May 2014 at 10:20PM
    ToThePoint wrote: »
    What are these 'legitimate' costs. Maybe the sellers shouldn't sell if it's too much of a hassle.

    Postage and packing is not there to pay your fees and fuel costs etc. Which is against Ebay rules. But sellers do abuse it for their own gain!

    I'd gladly hand a neg and low stars for taking the P... (and I wouldn't be bothered if they block me, as I wouldn't want to buy off them again) And I have never been blocked for doing a bid on any item. So being honest, doesn't get you 'blocked'

    The buyer is your bread and butter, so why take the mick?

    Also Free P&P means nothing. As the item cost would be hugely inflated, so put's the buyer off anyway. So no sale


    To be honest I really fail to understand self righteous buyers such as yourself. If you go to a website to buy a product you want, you will often be charged post/packing/handling fees far in excess of the shipping cost. If you want that item and the total cost is acceptable you buy it.


    Transfer that item to ebay and even though the total costs are still shown/charged to be the same, you now are a keyboard commando with the power to dink a sellers DSR's & leave negative feedback etc etc.. What rock did you climb out from under???? perhaps you should get back underneath it..
  • Strapped
    Strapped Posts: 8,158 Forumite
    In the red corner...the British troll...in the blue corner...the French troll...

    * ding ding*
    They deem him their worst enemy who tells them the truth. -- Plato
  • janb5
    janb5 Posts: 2,683 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    edited 15 May 2014 at 10:55PM
    But when you look back to page 1 of this thread there are posters, "Janb5", who calculate items to the exact penny, and believe it is some kind of falsehood to add on anything at all.


    Hi, it`s me! I don't think it is some kind of falsehood- just irritation that some sellers add a ridiculous premium and then hide behind this perception that" well the buyer could have bought elsewhere so it`s ok to hike the price up....." I do subscribe to giving a refund if the postage is unexpectedly cheaper as the buyers think you aren't going to rip them off! This topic is going to run and run but I do believe that buyers expect fairness and are not prepared to fund `extras` such as your trip to the Post Office.

    Could I make a plea for some posts to have correct English and not`there` for `their` and words like seller`s ,fee`s and poster`s . It`s very boring to read and it is almost considered de rigeur to write poor English.
  • ToThePoint
    ToThePoint Posts: 157 Forumite
    edited 15 May 2014 at 11:04PM
    To be honest I really fail to understand self righteous buyers such as yourself. If you go to a website to buy a product you want, you will often be charged post/packing/handling fees far in excess of the shipping cost. If you want that item and the total cost is acceptable you buy it.


    Transfer that item to ebay and even though the total costs are still shown/charged to be the same, you now are a keyboard commando with the power to dink a sellers DSR's & leave negative feedback etc etc.. What rock did you climb out from under???? perhaps you should get back underneath it..

    It's a business....course I accept it.

    Private buyers are not a business, they are not forced to sell on there. They choose to. Quite different isn't it.

    I have every right to leave Neg/Neu and low stars if I'm not happy. Poor packaging, turns up ripped, wrong name/postcode. Then have the cheek to over charge me. What should I do? Give glowing feedback?

    After all isn't this a 'moneysaving' website? Not promote everyone to rip buyers off? Hardly moneysaving.

    I haven't been rude to anyone, so your attitude it quite amusing. Sometimes the truth hurts eh?
    Always open a case if your unhappy with a transaction :money:
  • ToThePoint
    ToThePoint Posts: 157 Forumite
    Strapped wrote: »
    In the red corner...the British troll...in the blue corner...the French troll...

    * ding ding*

    Having different opinions from others, doesn't mean your a troll. How mature!
    Always open a case if your unhappy with a transaction :money:
  • Strapped wrote: »
    In the red corner...the British troll...in the blue corner...the French troll...

    * ding ding*


    ah but the French troll is in fact Essex boy living in Cardiff
  • ToThePoint wrote: »
    It's a business....course I accept it.

    Private buyers are not a business, there not forced to sell on there. They choose to. Quite different isn't it.

    I have every right to leave Neg/Neu and low stars if I'm not happy. Poor packaging, turns up ripped, wrong name/postcode. Then have the cheek to over charge me. What should I do? Give glowing feedback?

    After all isn't this a 'moneysaving' website? Not promote everyone to rip buyers off? Hardly moneysaving.

    I haven't been rude to anyone, so your attitude it quite amusing. Sometimes the truth hurts eh?


    Private/biz. sellers there is no logical difference.. this thread is not about receiving damaged/ISNAD items it is about post/packing charges..
  • ToThePoint
    ToThePoint Posts: 157 Forumite
    Private/biz. sellers there is no logical difference.. this thread is not about receiving damaged/ISNAD items it is about post/packing charges..

    Which are over priced and used to pay there fees etc. Against Ebay rules is it not?
    Always open a case if your unhappy with a transaction :money:
  • Not against ebay rules as they now collect their 10% on them and commandos will soon be unable to hit sellers (biz & private) on post/packing DSR's.


    What's the address of your rock?? I'd like to block it..
  • ToThePoint
    ToThePoint Posts: 157 Forumite
    edited 26 May 2014 at 9:27AM
    Not against ebay rules as they now collect their 10% on them and commandos will soon be unable to hit sellers (biz & private) on post/packing DSR's.


    What's the address of your rock?? I'd like to block it..

    http://pages.ebay.co.uk/help/policies/selling-practices.html#postage
    Always open a case if your unhappy with a transaction :money:
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