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ex Asda mobile

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  • want_to_save
    want_to_save Posts: 403 Forumite
    Part of the Furniture 100 Posts Mortgage-free Glee!
    also is the phone unlocked
  • oldandgrumpy
    oldandgrumpy Posts: 183 Forumite
    The sim I am trying to use is a replacement by 3, on my original number. The new sim was issued yesterday to try and resolve the problem. Not sure about the network settings you mention, but I have just re installed the 3 sim to my bb, No network is found although O2 vodaphone and Tmobile Uk are available. All show a black cross at the end of the line, and when selected offer only emergency service. I will restore the bb to my Edge network and it will work perfectly. I will restore my 3 sim to my c3 and it will work properly. I am baffled. I will need a new bb to use my 3 sim on, won't I?
  • oldandgrumpy
    oldandgrumpy Posts: 183 Forumite
    Oh yes the phone is unlocked from new...rears ago.
  • balletshoes
    balletshoes Posts: 16,610 Forumite
    The sim I am trying to use is a replacement by 3, on my original number. The new sim was issued yesterday to try and resolve the problem. Not sure about the network settings you mention, but I have just re installed the 3 sim to my bb, No network is found although O2 vodaphone and Tmobile Uk are available. All show a black cross at the end of the line, and when selected offer only emergency service. I will restore the bb to my Edge network and it will work perfectly. I will restore my 3 sim to my c3 and it will work properly. I am baffled.
    I will need a new bb to use my 3 sim on, won't I?

    from the information so far on this thread, yes, i'd say so. It doesn't need to be a BB though, any 3G phone will do.
  • Buzby
    Buzby Posts: 8,275 Forumite
    The 8520 is 2G - 3UK no longer support EDGE as it only worked as part of their national roaming agreements, with these ended, you need to replace the handset with a more modern one, or stick with networks that still support 2G.
  • oldandgrumpy
    oldandgrumpy Posts: 183 Forumite
    Guess that's it then. Thanks everyone for your help.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    So the 'tech' you spent several hours on the phone to never got around to asking you what handset you were using and whether it was 3G? Which if not, will not function on 3 at all.
    Not really ASDA's fault then...
    No free lunch, and no free laptop ;)
  • Nodding_Donkey
    Nodding_Donkey Posts: 2,738 Forumite
    Ninth Anniversary 1,000 Posts
    But about average for 3 lol
  • System
    System Posts: 178,349 Community Admin
    10,000 Posts Photogenic Name Dropper
    3 DO still have a partial 2G roaming agreement with Orange.
    I was using it this morning!

    Buzby wrote: »
    The 8520 is 2G - 3UK no longer support EDGE as it only worked as part of their national roaming agreements, with these ended, you need to replace the handset with a more modern one, or stick with networks that still support 2G.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Techhead_2
    Techhead_2 Posts: 1,769 Forumite
    Heng_Leng wrote: »
    3 DO still have a partial 2G roaming agreement with Orange.
    I was using it this morning!

    You're missing the point, as they improve their 3g network they are switching off the 2G roaming. As this happened in the OP’s area, they would have seen that a 2g only phone was being used. Which is not allowed anyway on 3
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