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Tricky Return

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  • powerful_Rogue
    powerful_Rogue Posts: 8,334 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Something tells me this thread will pop up again in 5 years time......
  • bod1467
    bod1467 Posts: 15,214 Forumite
    vaio wrote: »
    As an example....SoG doesn't (I think) deal explicitly with consequential costs so if I buy a bath, get it fitted & tiled etc and it later develops a fault then for the retailer just to refund the purchase price or replace the bath as per SoG isn't sufficient and I'd need to recover the removal/refitting costs using the common law principles that have been developed over the last couple of hundred years.

    Your example doesn't address loss of bargain though, just consequential loss. (I had a similar situation where British Gas replaced a towel radiator valve which then leaked and caused water damage to an internal wall. BG repaired the damage and redecorated - whilst they may have paid for it under their liability insurance, it is a similar situation to your bath example. It is NOT however an example of loss of bargain).
  • vaio
    vaio Posts: 12,287 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    RosiPossum wrote: »
    But they did send the widget, it was faulty, he rejected it. They refunded. It's not like they didn't send it.

    yap, and in my example they sent me a bath, sometimes a refund/replacement just isn't enough.

    Think back to my student days there is a famous case that involved a buyer buying some goods that the seller intended to ship them via one of the big canals. Before they got shipped the canal got closed for some reason and the seller tried to get out of the contract by saying it was frustrated (ie impossible) and wanted to rescind the contract.

    The court decision was that as other shipping routes were available the contract wasn't impossible. The actual ruling was something along the lines of "...just because performance of a contract has become more onerous or expensive than first envisaged isn't a valid reason to get out of the contract...." Upshot was that either seller fulfilled contract or buyer would have been able to source the goods elsewhere and recover any additional costs.

    That case isn't too far away from the OP, the seller *could* fulfil the contract by sourcing an equivalent widget from elsewhere and if he doesn't then I'd say the OP could recover the additional costs if he sources one from elsewhere.

    Whether the hassle of recovering the costs would be worth it is a different matter
  • Spank
    Spank Posts: 1,751 Forumite
    Tenth Anniversary 1,000 Posts Photogenic Name Dropper
    Shak, you haven't been ripped off, you were just unlucky.
    Do you really expect (or think it's fair) the shop to pay you £50 for nothing?
  • eysha
    eysha Posts: 9 Forumite
    I have no idea how too - show me.
  • vaio
    vaio Posts: 12,287 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    bod1467 wrote: »
    Your example doesn't address loss of bargain though, just consequential loss. (I had a similar situation where British Gas replaced a towel radiator valve which then leaked and caused water damage to an internal wall. BG repaired the damage and redecorated - whilst they may have paid for it under their liability insurance, it is a similar situation to your bath example. It is NOT however an example of loss of bargain).

    Your case is damage caused *by* the defect which I think is qualitatively different to my example where the costs are incurred as an unavoidable part of the SoG remedy but for which SoG doesn't provide explicitly.

    Maybe we should use "consequential costs" in the broad sense of costs incurred to put the buyer in the position he would have been in had the breach of contract not occurred which will cover my example, your example and the OP. None are explicitly recoverable under SoG, all are recoverable under common law (although yours would be tort rather than contract I suspect)
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    edited 29 April 2014 at 11:23AM
    eysha wrote: »
    I have no idea how too - show me.
    Go back to the board index, and click on the blue button towards the top left of the page:
    newthread.gif


    Might also be worth you looking at the Forum Introduction Guide.
  • vaio
    vaio Posts: 12,287 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Spank wrote: »
    Shak, you haven't been ripped off, you were just unlucky.
    Do you really expect (or think it's fair) the shop to pay you £50 for nothing?

    Equally is it fair that the OP doesn't end up with what was agreed?

    I think contracts are two way and binding on both parties, the shop should get the money agreed and the OP should get the widget agreed.

    What if the OP had paid £150 and then seen it for sale at £100? Would he be entitled to get the extra £50 back from the seller?

    I'd say no because contracts are binding on both parties
  • halibut2209
    halibut2209 Posts: 4,250 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    And with those last two paragraphs you've shown what everyone else in this thread is saying :)
    One important thing to remember is that when you get to the end of this sentence, you'll realise it's just my sig.
  • mije1983
    mije1983 Posts: 3,665 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Name Dropper
    Something tells me this thread will [STRIKE]pop up again[/STRIKE] still be going in 5 years time......

    Corrected it for you :rotfl:
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