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Credit Expert Experian and their Insurance PPI "con"

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Comments

  • tommykelso
    tommykelso Posts: 12 Forumite
    Why are you on this site Taff?? To voice concerns as such am I. Never mind a white pony, you need to come down off that high horse.

    I'm not saying it's PPI... I'm saying it is being sold to persons without checking suitability such as the way some PPI was missold. It's being sold as a benefit when it may not be. I have looked at several CPP & PPI forms about misseling and these reasons are listed as mis selling. Disregarding the product, the mis selling and tactics are the same and as such should be treated the same. Just cos they say they are charging you for this insurance automatically when you sign up does not make it right.
  • sussexbhoy
    sussexbhoy Posts: 73 Forumite
    Tenth Anniversary Combo Breaker
    -taff wrote: »

    It's included in the membership [which is it, it is not listed as a spearate charge] it's a perk.


    this is direct from the credit expert web site:-

    "The insurance makes up £6.40 out of your £14.99 per month membership fee"

    So yes you are paying for it and therefore it ISN'T a perk
  • -taff
    -taff Posts: 15,441 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I'm not here to voice concerns about anything apart from maybe the inability of some people to understand things.

    If someone is capable of reading, and of interpreting what they read, they can apply that interpretation to themselves and decide themselves whether or not the fraud insurance part of the membership is suitable.

    Then they decide whether or not to pay for membership.


    It's part of, inclusive of, the membership. It's not separate, it's not a choice.

    It doesn't have to be.


    That's it for me now, I'm sick of repeating myself.
    Non me fac calcitrare tuum culi
  • tommykelso
    tommykelso Posts: 12 Forumite
    Are you then putting yourself into the the same category of people who can't understand things judging by the amount of claiming you have done?

    YOU had a choice whether or not to take out insurance on your products yet you feel it's ok to claim your money back on these because you were told it wasn't suitable. How does credit expert know that this product I suitable for every customer or that every customer will have a right to claim when it comes down to it. They don't. They charge 1st, then their customers may or may not be suitable for that product.

    SAME as PPI mis selling
  • Placida
    Placida Posts: 240 Forumite
    Tenth Anniversary Combo Breaker
    Extract from the Transcript from the Money Box program on March 14th mentioned earlier.

    http://news.bbc.co.uk/1/shared/spl/hi/programmes/money_box/transcripts/money_box_15_march_14.pdf


    "Now several Money Box listeners have complained that they’ve been forced to take out identity fraud expenses insurance when they sign up to the credit checking service by Experian, one of the country’s three credit reference agencies. Its credit expert costs £180 a year to see credit records and scores whenever you want, but £77 of that pays for ID theft expenses insurance, a type of product widely criticised as expensive and not worth buying. Customers tell us they weren’t given the choice to opt out. Bob Howard’s been looking into this..............

    The report finishes Head of Insurance, Lee Jackson being asked if they were ever worth buying.

    He describes it as a "money spinner"
  • tommykelso
    tommykelso Posts: 12 Forumite
    So I am not alone in my thinking. It is a money spinner... It's wrong considering their position within the country's credit file agencies.

    It should be offered as a separate deal when become a member, sold and talked through properly.
  • roonaldo
    roonaldo Posts: 3,420 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    tommykelso wrote: »
    So I am not alone in my thinking. It is a money spinner... It's wrong considering their position within the country's credit file agencies.
    No one disagrees with that, its just that its set out in plain English on their website. Just dont subscribe it. simple. Not subscribe then moan.

    Get a free credit check elsewhere.

    It should be offered as a separate deal when become a member, sold and talked through properly.
    Perhaps yes but its not, just dont subscribe to it.

    Just because its a crap deal doesnt make it mis-selling.
  • roonaldo
    roonaldo Posts: 3,420 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    tommykelso wrote: »
    I'm not saying it's PPI...
    Ok
    tommykelso wrote: »
    I'm saying it is being sold to persons without checking suitability such as the way some PPI was missold.
    Stop talking about it being PPI then.

    Also suitability checks are only necessary where being given advice.
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    roonaldo wrote: »
    Anyway, cancel it and use Noddle.co.uk as its free. Problem solved.
    Seems the most sensible course of action to me. (Not that anyone actually needs to look at their credit report)
  • tommykelso
    tommykelso Posts: 12 Forumite
    roonaldo wrote: »
    Ok
    Stop talking about it being PPI then.

    Oh my God.... I didn't say it's PPI... I'm saying that it is being mis sold in the same way as some PPI. I'm relating it to thàt since you are all happy to claim back money there.
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