Dot ComUnity Credit Union - ISA

MARTYM8`

gwapenut wrote: »

I don't think they've deleted the posts, they're just further down on the left hand side. I see posts from Steve and Malcolm.

That's odd - because I can't see the posts at all and I am logged in to facebook when I do load the page. There seem to have been lots of posts by prestige insurance - but the critical posts don't appear for me?

https://www.facebook.com/dotcomunitymembership?

pafpcg

Does someone at DotComUnity read this thread? Or have they only just noticed the errors on their new website? The reference to a minimum of £5 in the Basic Share Account has been changed to £10 to be consistent with the other pages. It's a start.......

gwapenut

There are two facebook pages (of course! Why make things simple and consistent? Never knowingly organised)

https://www.facebook.com/pages/Dotcomunity-Credit-Union/153231428194594?fref=ts

darren72

I can't believe they have still not updated us all.

There was me originally thinking we were all valued customers! - You don't treat 'valued' customers like this.....

gwapenut

If they'd communicated better and more consistently, I'd have given them the benefit of the doubt at renewal. Sadly, they've now lost my trust

MARTYM8`

gwapenut wrote: »

There are two facebook pages (of course! Why make things simple and consistent? Never knowingly organised)

https://www.facebook.com/pages/Dotcomunity-Credit-Union/153231428194594?fref=ts

Oh thats why - the facebook page linking from their new homepage for members is different. So you can see the posts on the link you provide to their 'community organisation' page - but the one members are directed to from the new website which I used 'membership' page doesn't have them?

https://www.facebook.com/dotcomunitymembership

Why on earth do they have two different facebook pages?!

Still you have to admire their values:

"The time has come for a major change in the way we all manage our money. Banking has become a dirty word and it is time to remove the greed, refocus on the principals and truth of banking in order to restore trust and recapture the true value of community"

gwapenut

Fair play to them though that they've not deleted the facebook posts. Though if they did, there's always twitter, as non-libellous and inoffensive posts can't be deleted there

Archi_Bald

MARTYM8` wrote: »

Still you have to admire their values:

"The time has come for a major change in the way we all manage our money. Banking has become a dirty word and it is time to remove the greed, refocus on the principals and truth of banking in order to restore trust and recapture the true value of community"

Never mind that they mean principle rather than principal - they should probably change this to:

The time has come for a major change in the way DotCommunity manages their customers' money. DotCommunity has become a dirty word and it is time to remove the spelling mistakes from our website, and to refocus on our existing customers by communicating in a timely and honest manner with them, in order to restore trust and recapture the confidence of our existing customers.

I am appalled that they have lied about the letter that was to be sent by yesterday, and that they haven't had the guts to appear here in the last couple of week with at least a holding reply. They are displaying all the hallmarks of a scam outfit at present. Their only remaining saving grace is the FSCS protection.

gwapenut

What I hadn't realised though is that FSCS protection isn't of much use for "zombie" institutions, neither fully alive nor fully dead. Based on the previous EBCU restrictions, you could go over a year without access to your money.

Maybe they think it's all a game, offering slightly nicer rates and coming on here to reassure us, but through their actions and potentially not letting savers have access to their money when the contracted time comes, and when savers might really need it and planned on it, they are potentially driving their savers into other more costly forms of debt - the very same kind of debt they claim to be fighting.

FOREVER21

Just come off the telephone to them, apparently a letter was sent out on Tuesday, I have not received my copy.


Asked about the contents and the gist of the message was that at a meeting with the regulators on 26/02/2015 the proposals put forward regarding funding and capital reserves was not acceptable to the regulator and the restrictions on their activities still stands.

A further meeting with the regulator is planned for 13/03/2015 when Dotcomunity expect to have further details on the way forward.