Dot ComUnity Credit Union - ISA

Archi_Bald

DotComUnity wrote: »

Archibald,

Is that a good or a bad crikey?

I'll leave that to you to figure out.....

Ed-1

DotComUnity wrote: »

Thanks again Ed,

The first step was to get the website pages back up and marketing the ISAs.

Throughout the next few weeks, we have some really exciting developments in our product range, including developing Corporate Bond opportunities to support communities throughout the UK, the development of Managed Banking options for our Members and the continuing work with supporting members to beat fuel poverty, and high cost lending.

With this development, we will be stripping back our website, re-vamping the content, reviewing and developing our marketing materials, and continuing to shout about the great work we as a Credit Union can and are doing for all of our members.

It really is a compliment to know that we are being taken seriously, that people are looking at our website and providing us valuable feedback to help change the face of banking for all.

If you have any further questions, please don't hesitate in getting in touch through MSE or over the phone or email.

Kind Regard

Rob

I think someone needs to learn the difference between 'your' (belonging to) and 'you're' (you are) :

All the you're should really be your on this page:
http://www.dotcu.org.uk/creditunion/savings/isa.html

Also just noticed that the benefitting on this page wasn't changed to benefiting:

http://www.dotcu.org.uk/creditunion/savings/1-year-3-cash-isa.html

Sorry - I know I'm nitpicking but I get really pedantic about these things

Archi_Bald

Ed-1 wrote: »

Sorry - I know I'm nitpicking but I get really pedantic about these things

I don't think you need to apologise - we should be able to expect that financial organisations use correct spelling and grammar (and maths...).

Ed-1

Archi_Bald wrote: »

I don't think you need to apologise - we should be able to expect that financial organisations use correct spelling and grammar (and maths...).

Especially in terms and conditions which need to be unambiguous.

gwapenut

Ed-1 wrote: »

I think someone needs to learn the difference between 'your' (belonging to) and 'you're' (you are) :

All the you're should really be your on this page:
http://www.dotcu.org.uk/creditunion/savings/isa.html

Also just noticed that the benefitting on this page wasn't changed to benefiting:

http://www.dotcu.org.uk/creditunion/savings/1-year-3-cash-isa.html

Sorry - I know I'm nitpicking but I get really pedantic about these things

It's very important - it's the difference between knowing your s**t and knowing you're s**t

Ed-1

There's one elusive 'you're' that still needs correcting in the 1 year ISA row of the table on this page: http://www.dotcu.org.uk/creditunion/savings/isa.html

Also can you please clarify whether withdrawals from the 1, 3 and 5 year ISAs are allowed subject to 90, 240 and 365 days notice respectively (as stated on the webpages) or subject to 90, 240 and 365 days loss of interest respectively (as stated in the summary sheets) or both. These are two very different statements.

bsms1147

I signed up and got this

DotComUnity application
You have now joined the organisation.
You can now close this browser window.

No method appeared to pay for the membership fee or the share account, so I'm at a loss as to how to do that.

Ed-1

bsms1147 wrote: »

I signed up and got this

DotComUnity application
You have now joined the organisation.
You can now close this browser window.

No method appeared to pay for the membership fee or the share account, so I'm at a loss as to how to do that.

You need to send the £12 membership fee + £5 Basic Share Account deposit either by post as a cheque or by faster payment to their account with Unity Bank. You should be sent a joining letter in due course with these details and your membership number.

Which ISA are you opting for?

bsms1147

Ed-1 wrote: »

You need to send the £12 membership fee + £5 Basic Share Account deposit either by post as a cheque or by faster payment to their account with Unity Bank. You should be sent a joining letter in due course with these details and your membership number.

Which ISA are you opting for?

Thanks, I opted for DD to pay the £12 membership fee, didn't spot there was a link to direct you to an interim payment page for this method.

There is no clear explanation for how you pay the £5 into your share account. I assumed - perhaps wrongly - that once I completed the application I would then be taken to a page where I would do that. I have sent it via FP with my fingers crossed, but it's a bit counter-intuitive at the moment.

I also expected some sort of email notification once my application was complete. Without it I've got nothing to go on that something didn't go wrong.

And probably the 1 year - unless they get pulled in the next few days again.

Imma_Number

During the initial form filling of this page: https://www.securecuserver.co.uk/dotcomunity/application/application_step1.php?s1_branch=Headoffice
it gives 4 payment methods. One of which is pay by BACS. ie log in to your bank set up a new payee and pay the £12 with sort code/account number from the application form and your full name in the reference field.

Once that's done, after a while (took about an hour during the week) you'll get an email with a PDF attachment containing your new account number and more BACS details for paying the £5.

There isn't an interim payment page.

IIRC For a DD payment you have to be informed 14 days before they take the payment as to what the payment will be. So it could be 2 weeks before you get your membership email/letter.