SKY New customers deal...

Kurtis_Blue

davemurgatroyd wrote: »

All new customers are emtitled to a free box and dish which is actually paid for by a separate company (Sky Interactive Services - who used to charge a fee to all EPG slot holders for this) to Sky - so basically all free boxes and dishes to new customers are supplied to them under an interactive discount contract.

They are now, but that has not always been the case, so calling good old MSE activity fraudulent and then randomly and incorrectly stating something from the T&C is not really acceptable.
Its just not good form.

davemurgatroyd

Kurtis_Blue wrote: »

They are now, but that has not always been the case, so calling good old MSE activity fraudulent and then randomly and incorrectly stating something from the T&C is not really acceptable.
Its just not good form.

They have always have been since Sky started supplying subsidised boxes and dishes.

It is definitely fraudulent now as the customer agrees to those T's & C's and trying to avoid them by using a different name in the same household for the purpose of obtaining pecuniary advantage (free/subsidised equipment) is by legal definition "fraud".

[Deleted User]

Kurtis_Blue wrote: »

I think that's the problem.

There really is no "problem".

bjcuomo

Just to weigh in here. I called to cancel my contract today after the 50% discount expired. Tried to get a decent amount off but they didn't seem too interested. I pointed out that there is another 50% code out there at the moment so what's to stop my OH signing up as a new customer in his name to get the code. Then they would have extra cost of having to send out another set of equipment. She then became very curt and said that people do that but it counts as fraud so if I try now they will know. Annoying as it seems like I could have just done that and got away with it if I hadn't mentioned it. So, although I also couldn't find it in writing on their site, it does seem to apply to the household.

Kurtis_Blue

bjcuomo wrote: »

Just to weigh in here. I called to cancel my contract today after the 50% discount expired. Tried to get a decent amount off but they didn't seem too interested. I pointed out that there is another 50% code out there at the moment so what's to stop my OH signing up as a new customer in his name to get the code. Then they would have extra cost of having to send out another set of equipment. She then became very curt and said that people do that but it counts as fraud so if I try now they will know. Annoying as it seems like I could have just done that and got away with it if I hadn't mentioned it. So, although I also couldn't find it in writing on their site, it does seem to apply to the household.

Of course its not fraud, he would be using his real name, utter nonsense.

davemurgatroyd

Kurtis_Blue wrote: »

Of course its not fraud, he would be using his real name, utter nonsense.

Why do you persist in your utter nonsense - by entering a new contract you are agreeing to the T's & C's and saying that the household has not had a previous Sky account. That is entering into a fraudulent contract, period.

Kurtis_Blue

davemurgatroyd wrote: »

Why do you persist in your utter nonsense - by entering a new contract you are agreeing to the T's & C's and saying that the household has not had a previous Sky account. That is entering into a fraudulent contract, period.

(Text removed by MSE Forum Team)

The T&C are here:
http://www.sky.com/shop/terms-conditions/tv/

The ONLY part that states previous Sky user cannot get a free box and set up is here:

FREE SKY BOX AND MINIDISH OFFER

If you are not subscribing to Sky digital we will supply a free Digital Satellite System (Box, Minidish and remote control) provided that you pay for installation (if applicable - see below for the costs of this) and enter into the Interactive Discount Contract . Under this offer you agree to have your Digital Satellite System installed in your home in the UK, Isle of Man or Channel Islands by an authorised installer). You also agree to keep your telephone line (which must be fixed and operational) connected to your Box, and a viewing card in the Box (if you receive one), at all times during the first 12 months following installation.

If you disconnect your telephone line from your Sky Box and fail to re-connect it after being notified by us that you need to do so, you must reimburse us for our costs of providing your Digital Satellite System which shall not exceed £80.

Offer is limited to one per household. The offer is not open to anyone who has previously signed an Interactive Discount Contract and/or whose household has previously benefited from one. On installation the Digital Satellite System will become your property, except for the software in your Box, which is owned by or licensed to us or another member of the British Sky Broadcasting group. You must allow SSSL to update this software by sending signals via satellite to your Box. Sky will select the make and model of the equipment to be supplied to you under this offer at its discretion. If you live in a property with a communal satellite system, you will not receive a Minidish.

I have highlighted the relevant part to make it easy for you, it was for a special offer for NON SUBSCRIBERS getting a free box for FTA FTV freesatfromsky viewing.

That part of the T&C has NO RELEVANCE to people who ARE subscribing to Sky.

davemurgatroyd

Kurtis_Blue wrote: »

LOL, get a grip.

The T&C are here:
http://www.sky.com/shop/terms-conditions/tv/

The ONLY part that states previous Sky user cannot get a free box and set up is here:

FREE SKY BOX AND MINIDISH OFFER

If you are not subscribing to Sky digital we will supply a free Digital Satellite System (Box, Minidish and remote control) provided that you pay for installation (if applicable - see below for the costs of this) and enter into the Interactive Discount Contract . Under this offer you agree to have your Digital Satellite System installed in your home in the UK, Isle of Man or Channel Islands by an authorised installer). You also agree to keep your telephone line (which must be fixed and operational) connected to your Box, and a viewing card in the Box (if you receive one), at all times during the first 12 months following installation.

If you disconnect your telephone line from your Sky Box and fail to re-connect it after being notified by us that you need to do so, you must reimburse us for our costs of providing your Digital Satellite System which shall not exceed £80.

Offer is limited to one per household. The offer is not open to anyone who has previously signed an Interactive Discount Contract and/or whose household has previously benefited from one. On installation the Digital Satellite System will become your property, except for the software in your Box, which is owned by or licensed to us or another member of the British Sky Broadcasting group. You must allow SSSL to update this software by sending signals via satellite to your Box. Sky will select the make and model of the equipment to be supplied to you under this offer at its discretion. If you live in a property with a communal satellite system, you will not receive a Minidish.

I have highlighted the relevant part to make it easy for you, it was for a special offer for NON SUBSCRIBERS getting a free box for FTA FTV freesatfromsky viewing.

That part of the T&C has NO RELEVANCE to people who ARE subscribing to Sky.

Try reading post #28 which quotes the T's & C's applying to subscribers

Kurtis_Blue

davemurgatroyd wrote: »

Try reading post #28 which quotes the T's & C's applying to subscribers

No, I have read it.

What you have selectivly quoted was an etrememly small part of the clause I have quoted above.

Which is very clearly not for subscribers.

You quoted "Offer is limited to one per household. The offer is not open to anyone who has previously signed an Interactive Discount Contract and/or whose household has previously benefited from one."

So the offer was for a free sky box and dish WITHOUT A subscription, the reason they offered that was to gain them as possible subscribers at a later date, hence it was not for people they had already hooked previously.

I have quoted the T&C and they are online in very clear English NO WHEREdoes it say you cannot rejoin Sky after leaving, why would it? it would be ridiculous.

To suggest that leaving Sky and anyone in the household rejoining at anytime in the future is fraud is comical.

davemurgatroyd

Kurtis_Blue wrote: »

No, I have read it.

What you have selectivly quoted was an etrememly small part of the clause I have quoted above.

Which is very clearly not for subscribers.

You quoted "Offer is limited to one per household. The offer is not open to anyone who has previously signed an Interactive Discount Contract and/or whose household has previously benefited from one."

So the offer was for a free sky box and dish WITHOUT A subscription, the reason they offered that was to gain them as possible subscribers at a later date, hence it was not for people they had already hooked previously.

I have quoted the T&C and they are online in very clear English NO WHEREdoes it say you cannot rejoin Sky after leaving, why would it? it would be ridiculous.

To suggest that leaving Sky and anyone in the household rejoining at anytime in the future is fraud is comical.

Sky have NEVER offered a free box and minidish to non subscribers. The offer you may be referring to was the "Pay once view forever" offer for non subscribers in 2007 which cost £75 for box.dish, installation and 4 months subscription. This was also not available to previous customers. The page I linked to was NOT the T's & C's for that offer but applies to the interactive discount under which subscription boxes are offered. Why would they offer an interactive discount to non-subscribers?

I agree that nowhere does it state that you cannot rejoin Sky and in fact they would welcome you back - what the argument is about is that only "new customers" are entitled to the special new customer offers and Sky define a "new customer" as s household which has not had a a Sky account in the last 12 months.

Making a false statement (by falsely agreeing to the T's & C's) for pecuniary advantage (i.e special deals for new customers) is the legal definition of fraud - full stop however comical it may seem to you. Although it may well not be a criminal offence under "civil law" it is a fraudlent contract.