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British Car Auctions, "assessed" my car yesterday help needed

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Comments

  • photome
    photome Posts: 16,683 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    photome wrote: »
    How come you didnt know the tape was there if you have kept the car in excellent condition? didnt you notice it when you polished the car every few weeks.

    The assessor saw that the rear bumper had been repaired without you pointing it out, so hardly a con
    The assessor is looking to con people out of money, why would a totally independent body shop say there was nothing wrong with a rear bumper, when, if they said there was, it would result in work for them? The reason being there is nothing wrong with it.

    You didnt say why you hadnt seen tape on the bumper when you say you had been looking after the car.

    I know that if a bodyshop had left tape on my bumper, I would have noticed either as soon as i picked the car up or at the latest when i washed and polished within a couple of weeks, yet you didnt notice for 2.5 years.

    The assessor saw the repair, how can you argue any different
  • marlot
    marlot Posts: 4,976 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    An experienced bodyshop or assessor can spot things that the rest of us cannot. I remember a neighbour being as pleased as anything with the six month old car they'd bought. My uncle visited, and from a glance 100m away was able to say "that car's been in a big crash". He turned out to be right.

    I returned an end of lease company car with 90,000 on the clock. The assessor found micro faults on pretty well every panel despite saying it was one of the best he'd seen. I'm not surprised he noticed a replaced bumper.

    Equally, I'm not surprised at the bodyshop saying its been done to an acceptable standard. Each have an agenda!
  • photome wrote: »
    You didnt say why you hadnt seen tape on the bumper when you say you had been looking after the car.

    I know that if a bodyshop had left tape on my bumper, I would have noticed either as soon as i picked the car up or at the latest when i washed and polished within a couple of weeks, yet you didnt notice for 2.5 years.

    The assessor saw the repair, how can you argue any different

    Read the earlier posts as to why i never spotted the tape.

    I have found out that the assessors are sub contractors to BCA, they get a very low call out charge, and are on commission to any "work" they deem necessary to the car. The more work they document, the more money they make, I say document, because BCA will only do the absolute minimum required, not at all what is listed, so as they can more money out of customers.

    BCA also have access to insurance claims, all they have to do is put in the reg number of the car, and they can see what insurance claims have been made against the car. That is why the assessor homed in on the rear bumper.
  • marlot wrote: »
    An experienced bodyshop or assessor can spot things that the rest of us cannot. I remember a neighbour being as pleased as anything with the six month old car they'd bought. My uncle visited, and from a glance 100m away was able to say "that car's been in a big crash". He turned out to be right.

    I returned an end of lease company car with 90,000 on the clock. The assessor found micro faults on pretty well every panel despite saying it was one of the best he'd seen. I'm not surprised he noticed a replaced bumper.

    Equally, I'm not surprised at the bodyshop saying its been done to an acceptable standard. Each have an agenda!

    When I took the car to an independent body shop, after the assessor had been, and he said that there was nothing at all wrong with the rear bumper, what agenda did he have? If he had said the rear bumper was not up to standard, he would have thought he would be getting work, he had nothing to gain by saying the bumper was in very good shape.
  • topdaddy_2
    topdaddy_2 Posts: 1,408 Forumite
    The repairs bad. Denial isnt a river in egypt.
  • topdaddy wrote: »
    The repairs bad. Denial isnt a river in egypt.


    And you would know.
  • colino
    colino Posts: 5,059 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    OP, your really not getting any of this. You have a very visible (to the trained eye) inferior repair. If you had had a proper bodyshop replace the rear bumper, there would have been no reason for the tape, and for that matter, your parking sensors would have worked consistently for the past two and a half years.
    For some reason you didn't notice the poor quality, the paid for, professional assessor that Audi Finance sent, did. The paid for assessment guides the owner in getting their true value back and if the BCA/Audi Finance relationship didn't work, they would use another company, there are plenty nationals who do it.
    The relationship between Audi and Audi Finance is very important though, and seeing a slew of low priced, substandard, nearly-new cars flooding the market would be very bad news for the marque.
  • topdaddy_2
    topdaddy_2 Posts: 1,408 Forumite
    And you would know.

    So he spotted a unoticable repair then?:p
    face facts.
  • Surely the rear sensors weren't working if they were covered in tape?
    Went shoplifting at the Disneystore today.

    Got a huge Buzz out of it.
  • colino wrote: »
    OP, your really not getting any of this. You have a very visible (to the trained eye) inferior repair. If you had had a proper bodyshop replace the rear bumper, there would have been no reason for the tape, and for that matter, your parking sensors would have worked consistently for the past two and a half years.
    For some reason you didn't notice the poor quality, the paid for, professional assessor that Audi Finance sent, did. The paid for assessment guides the owner in getting their true value back and if the BCA/Audi Finance relationship didn't work, they would use another company, there are plenty nationals who do it.
    The relationship between Audi and Audi Finance is very important though, and seeing a slew of low priced, substandard, nearly-new cars flooding the market would be very bad news for the marque.

    I get it clearly, you obviously do not want to understand what the point of this is, its a scam plain and simple. If you read my previous posts you would get it, the sensors worked perfectly, the brand new bumper was fitted, not repaired, the assessor working on commission, BCA being able to know what cars have been repaired through insurance web sites. I have 3 other people that have had near enough identical things happen to them with BCA, one guy sent a bill for £1600, then when he contested it, did not pay a penny. I came on here trying to get just a little bit more info, but only to find car body experts, who can what something is like, without even seeing it, thanks, you have all been a huge help.
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