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Meteor Railway parking ticket

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  • Coupon-mad
    Coupon-mad Posts: 133,272 Forumite
    Name Dropper First Post Photogenic First Anniversary
    edited 16 May 2014 at 12:58AM
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    Signage terms, talks about a PARKING charge notice not a penalty:

    http://tinypic.com/view.php?pic=1564fwx&s=8#.U3VJz03Qepo

    http://tinypic.com/view.php?pic=2rp3f9t&s=8#.U3VKC03Qepo

    http://tinypic.com/view.php?pic=4sfkmx&s=8#.U3VKgU3Qepo

    http://tinypic.com/view.php?pic=53oe3c&s=8#.U3VKtk3Qepo
    and original window ticket:

    i62.tinypic.com/2w2fxc2.jpg

    and ntk

    i62.tinypic.com/12492wy.jpg
    The Parking Charge Notice talks about POPLA, these waters are VERY muddy!

    http://tinypic.com/view.php?pic=2w2fxc2&s=8#.U3VLDU3Qepo

    but now we have the TOC pretending it's a real penalty and no POPLA:

    http://tinypic.com/view.php?pic=12492wy&s=8#.U3VLYU3Qepo

    So I repeat the advice I gave before, complain to the BPA, the TOC and Passenger Focus that as keeper you have been denied your right to a POPLA appeal since the signage makes it clear that the document issued was a Parking Charge Notice which has to follow a set procedure under the BPA CoP. Failure to do so puts Meteor in breach of their own Trade Body rules. Not only that, as there was never a 'penalty charge' issued at all, this cannot be escalated the way that this letter suggests.

    A parking charge and penalty charge are two completely different things and this letter is misleading in the extreme.

    A similar thread is here:

    http://forums.moneysavingexpert.com/showthread.php?t=4939610

    and here:

    http://forums.moneysavingexpert.com/showthread.php?t=4928095&highlight=meteor&page=2

    look at jkdd77's post # 34 there. Also anon45's post #3 here on pepipoo:

    http://forums.pepipoo.com/index.php?showtopic=85087

    and finally look at Bazster's brilliant letter here:

    http://forums.moneysavingexpert.com/showthread.php?t=4971399

    HTH
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top of this/any page where it says:
    Forum Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • bazster
    bazster Posts: 7,436 Forumite
    Combo Breaker First Post
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    I agree with Stroma, that signage is crap.

    The byelaw is clear: they may only charge a penalty pursuant to bye-law 14 if the fact is displayed in the area. Well it isn't: they've displayed a load of guff relating to parking charge notices, but this relates to what is purely a civil matter (and it doesn't even say what the amount of the charge is). There is nothing there specifying a penalty pursuant to the bye-laws. It's not sufficient to state vaguely that there are some bye-laws and we might do something with them, they need to state that a penalty might be due from the owner of the vehicle under the bye-laws, and what that penalty would be.

    Notice how this is all in clause 14 of the T&C's, and the relevant bye-law is also 14. Coincidence, or a typical PPC attempt to confuse and deceive?
    Je suis Charlie.
  • louloukoi16
    louloukoi16 Posts: 51 Forumite
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    so my letter what do you guys think so far.

    Dears Sir/Madam

    I write to you in regards to Parking Charge Notice Number: xxxxxx

    As the Registered Keeper of the Vehicle I have received this “PCN” stating “Parked without displaying a valid ticket or voucher”

    As the register keeper I have visited xxxx railway station to check that the nature of this ticket is correct, I have studied your Agents Terms and Conditions and also read The British Parking Association Code of Practice and Compliance.

    I regret to inform you that this goes against your agent’s terms and conditions and also the British Parking Associations Code of Practice and Compliance as there has no issue of a POPLA appeals process.

    Railway byelaw has been stated in this letter received by you, which is also in breach of the railway byelaw as there also needs to be the correct signage and the amount stated clearly.
    Railway Byelaw 14(4):

    In England and Wales
    (i) The owner of any motor vehicle, bicycle or other conveyance
    used, left or placed in breach of Byelaw 14(1) to 14(3) may be
    liable to pay a penalty as displayed in that area.

    Further, I am complaining to DVLA that:

    Your agent Meteor obtained my personal details from DVLA and then passed them on to another company (you) in a prima facie breach of the Data Protection Act.


    and now im stuck!
  • Gords
    Gords Posts: 15 Forumite
    edited 21 May 2014 at 7:35PM
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    I'm glad I searched Google as I have just come across this post ... and I am in the same position (I think).

    I have tried emailing and phoning Meteor - no response. I sent my appeal to their address, recorded delivery, and it wasn't delivered (still waiting at post office to be collected).

    I have read all of this post and had a look in the sticky posts - but am feeling very overwhelmed / confused at the moment! I have just received the £165 or Court Summons letter but short of paying it I don't know what to do next!?

    P.S. I don't mean to hijack this thread but it seems to be exactly the same as my situation.

    P.P.S. Actually, it may not be quite the same? - I had a valid monthly ticket but it had fallen into the foot-well of the car so wasn't visible.
  • Dee140157
    Dee140157 Posts: 2,864 Forumite
    First Anniversary Combo Breaker Mortgage-free Glee!
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    Gords please start you own thread, it is difficult and confusing to give advice to 2 different people on the same thread.
    Newbie thread: go to the top of this page and find these words: Main site > MoneySavingExpert.com Forums > Household & Travel > Motoring > Parking Tickets, Fines & Parking. Click on words Parking Tickets, Fines & Parking. Newbie thread is the first post. Blue New Thread button is just above it to left.
  • Stroma
    Stroma Posts: 7,971 Forumite
    Uniform Washer
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    No two situations are exactly the same so start your own thread
    When posting a parking issue on MSE do not reveal any information that may enable PPCs to identify you. They DO monitor the forum.
    We don't need the following to help you.
    Name, Address, PCN Number, Exact Date Of Incident, Date On Invoice, Reg Number, Vehicle Picture, The Time You Entered & Left Car Park, Or The Amount of Time You Overstayed.
    :beer: Anti Enforcement Hobbyist Member :beer:
  • Gords
    Gords Posts: 15 Forumite
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    OK, will do, sorry :-)
  • louloukoi16
    louloukoi16 Posts: 51 Forumite
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    whats everyones thoughts of the letter so far?
  • Stroma
    Stroma Posts: 7,971 Forumite
    Uniform Washer
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    Who are you writing too with that ?
    When posting a parking issue on MSE do not reveal any information that may enable PPCs to identify you. They DO monitor the forum.
    We don't need the following to help you.
    Name, Address, PCN Number, Exact Date Of Incident, Date On Invoice, Reg Number, Vehicle Picture, The Time You Entered & Left Car Park, Or The Amount of Time You Overstayed.
    :beer: Anti Enforcement Hobbyist Member :beer:
  • louloukoi16
    louloukoi16 Posts: 51 Forumite
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    Stroma wrote: »
    Who are you writing too with that ?

    PCN Debt Recovery and Prosecution Service
This discussion has been closed.
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