Sorry, the latest, they claim that a country name isn’t necessary when sending internationally. Utter rubbish when I checked on Royal Mail about this. Also twenty years ago same thing happened with SLC they called me, corrected the address and deferred me. Admitting it was their mistake. Does this not set precedence for what should happen now. They also can’t explain who why or when changed my address on their computer system three times without my authorisation so I have warned them that this is a possible breach of the data protection act covering correct use of peoples information access and loss. Oh and sorry for answering late but no I will not be returning to live in the uk I will be retiring and living out the rest of my days here!
I’ve just received 2 arrears notices from Erudio so was
hoping someone could offer some advice on how to deal with them.
I have 4 pre-1998 loans (2 with Erudio and 2 with Thesis)
and they’re due to be written off in the next couple of years. I’ve deferred without
issue for the last 21 years but this year SFE decided not to accept my bank
statements. I’d sent them the same ones I’ve always sent them but this time
they decided that the lack of address on them made them unacceptable as
evidence of my income. However, I didn’t receive the letter they claim to have
sent me to tell me this so the first I heard of it was a default notice from
Erudio 3 months later. At that time, I
was unaware of Erudio’s tactics, so they scared me into paying them about half
of what they said I owed them.
SFE took another month to process my deferment application
after I resent them my bank statements, and this resulted in my deferment start
date moving from May to July. I thought that meant the problem was resolved but
Erudio contacted me again saying I still owed them the rest of the money. I
emailed them saying I understood that deferments could be backdated up to 3
months in situations such as this and requested them to do so but they refused.
I heard nothing more from them until today, when the arrears
letters arrived. The amount they’re asking for isn’t a huge amount (about £200)
but it’d still be a struggle to find the money and I also don’t understand why
the arrears weren’t cancelled when the deferment was approved.
Any help would be much appreciated.
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