ERUDIO student loans help

fermi

Could people try not to reply to or quote posts that are spam/advertising, or they suspect might be, or post personal details/emails of directors etc.

See the Forum Rules.

Thanks

erudioed

Just clicked on a few links of the project SLC thing, finding it to be renamed from Ossicular Health Limited, a company that i could find nothing about trading wise. It was registered at this linked to house so it seems to be a normal everyday street with houses (http://bestbusinessuk.com/company/07605641/ossicular-health-limited.html), along with a number of companies, some of who have not traded despite being alive for a while, and some who have. Including one ominously business called Lime Tax Limited and another used car sales company.I guess every group of companies living in a residential house together needs someone to fix the accounts. I also note that even though the address is in Loughborough, most of those listed as owning the other companies are listed as living elsewhere in the UK.
I dont know what it means, but it looks dodgy as hell to me. Maybe its legit, but that SLC video i saw looked like a scam, giving no details but enticing people to get in the loop. Is it really realistic that someone has the silver bullet for nulling all student loans, but not state any information about what that actually is. Any government would change the law to whatever was needed to avoid that, with the backing of most of the country i assume (although not the students who would cling to the hope it had legal grounding on the say so of a very dodgily organised business).
Unfortunately, there is no magic bullet to null all student loans, whether with a bullet proof argument for misselling or not. Its nice to think there is though...and if there is, that some judge would send the economy and banking industry into a tail spin by granting in the favour of those who have taken out student loans for the last 20 odd years by cancelling them. I bet we have better arguments on this very forum for misselling than Project SLC, and at least we have said what we think they are.

kern_debug

I just gave KGS associates a phone call, but their number "has not been recognised". I did use a "hide caller id" prefix, so possibly KGS blocks those calls.
Anyway, when I was looking for another number on their site, I found a list of names, one of which was - General Manager. Pardon paste.

So this was probably the K Moffat whom signed for my letter to Erudio's Camberley office.

I repeated a search for "Cornwall House" at the Camberley address, and Google maps gave no result. A few more cross references seem to show KGS Associates to be in the same building as Erudio, though obviously I don't know for sure.
KGS have "Archive House, Unit 8" as their address. Another Google Maps result gave "8, Cornwall House". Also there is a photo of the same building, but I wouldn't rely on Google Street View too much.

kern_debug

erudioed wrote: »

Just clicked on a few links ...

I dont know what it means, but it looks dodgy as hell to me. Maybe its legit, but...
...
...

Any government would change the law to whatever was needed to avoid ...

I wouldn't be surprised if some 'financial institutions' themselves had a few agents trawling for information they couldn't get via 'application forms'. As well as opportunistic scammers and hackers.

Brooker_Dave

kern_debug wrote: »

I just gave KGS associates a phone call, but their number "has not been recognised". I did use a "hide caller id" prefix, so possibly KGS blocks those calls.
Anyway, when I was looking for another number on their site, I found a list of names, one of which was Mr. Kevin Moffat - General Manager. Pardon paste.

So this was probably the K Moffat whom signed for my letter to Erudio's Camberley office.

I repeated a search for "Cornwall House" at the Camberley address, and Google maps gave no result. A few more cross references seem to show KGS Associates to be in the same building as Erudio, though obviously I don't know for sure.
KGS have "Archive House, Unit 8" as their address. Another Google Maps result gave "8, Cornwall House". Also there is a photo of the same building, but I wouldn't rely on Google Street View too much.

So was the Capita contract ended early to save money?

All this may explain why Erudio have been so lax in sending out forms and answering any letters?

erudioed

kern_debug wrote: »

I wouldn't be surprised if some 'financial institutions' themselves had a few agents trawling for information they couldn't get via 'application forms'. As well as opportunistic scammers and hackers.

The way it read to me, Erudio's website is collecting info via its cookies...i bet they wouldnt let that go to waste. As they collect linking page ino, clicking through from ones email account might give them a wealth of one kind of info. But its all about data collection...hence Arrow Global's partnership with Experian that is yet to be investigated. The one that charges other companies to get access to the information, i.e, information we gave to the government in confidence that Arrow Global purchased and has collected via its Erudio operation, and now sells on to anyone willing to pay/contribute more info.

erudioed

Brooker_Dave wrote: »

So was the Capita contract ended early to save money?

All this may explain why Erudio have been so lax in sending out forms and answering any letters?

Arrow Global purchased Capquest last year and replaced Capita. Capquest did the same kind of subcontracting work as Capita, but now Arrow can do it all in-house.
If memory serves, this not mailing out the DAFs for the last 2 years in March/April has spanned both Capita and Capquest's time at the helm as customer contact service provider (i may be wrong here and it may be under Capquest's tenure both of the DAF delaying tactics were employed). The woman at the helm of Capquest immediately posted a news update on Erudio's site after Arrow Global's takeover saying something like things would improve from now on in. Within a blink of the eye, she was then mysteriously working elsewhere after having left her post and the Arrow Global inner scrotum.

i just realised i answered a different question Brooker Dave, i suspect it was probably because of Capita's shockingly poor handling of the contract, and Arrow Global trying to cut costs by having it in-house. I suspect the late forms are just a way of getting people to apply late and slip into payments. Even a months worth of many refunded payments will put some kind of interest into Erudio's coffers (probably more than it costs to refund the payment). There are also a few more reasons i can think off for not sending out DAFs. The point being to me, its deliberate, and if its done by an in-house company its easier to keep the reason under wraps...as they did with the spinning of the public apology and answers given to the media apologising for a problem no one actually had. Owning your own battering ram is better than having to buy one if you want to continually keep trying to open new doors.

kern_debug

Brooker_Dave wrote: »

So was the Capita contract ended early to save money?

All this may explain why Erudio have been so lax in sending out forms and answering any letters?

My guess is that Erudio gets the letters scanned so that everything can get done at a desk with a screen. Or by software bots...soon enough.
I will phone KGS from a phone box or something. They invite calls.

kern_debug

erudioed wrote: »

The way it read to me, Erudio's website is collecting info via its cookies...

Good call. An easy task to crunch cookie data from all servers which Erudio/Arrow/CarVal have access to.

kern_debug

So I called KGS from a phone box. They said they hadn't received notice from Erudio about a missing letter. I asked if they scanned documents for Erudio, they said that they did.