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ERUDIO student loans help
Comments
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Listening to 5Live now, sounds like they'll be discussing student finance in general, no mention of Erudio?0
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I set up Direct Debits with Erudio last May. I got a txt message 2 weeks ago from them demanding I contacted them urgently. When I contacted them I was told I was 24p in arrears? I was told to send them a cheque for the amount but I don't have a cheque book. So after being on hold for 5 minutes they decided to debit 5 quid from my card and then refund £4.76 within 10 days.
Last week I got a call from them telling me I was in arrears by over £100. When I told them I had direct debits already set up in May I was then told "they're probably to the Student Loans Company". But that assumption came crashing down when I explained I had three letters from Erudio detailing the Direct Debits which were set up in May.
After being put on hold for 5 minutes, the Erudio chap came back to me and advised "yeah, someone in the office cancelled your Direct Debits and nothing has been paid since June, sorry about that". Idiots!
So I cleared the arrears and then they set up the DDs...again!
Flippin' useless company.0 -
Martin said on Twitter he'd cover it :
"Some asking about erudio & pre1998 deferment. My @GMB slot focuses on A level result issues. On @bbc5live at lunchtime I'll cover erudio too"0 -
That's the interview starting now - talking abt A levels atm0
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erudio haven't responded to request from 5live to comment...0
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On Radio 5 Martin said even he and his team can't get a straight answer from BIS and ONS on the maths and figures used for this.
Martin thinks it's most likely a "horrible coincidence" this year.
Maybe it is (doubt it), but until it's properly justified and explained which the actual calculations, it smells like a 5 years old barrel of rotten kipppers.Still rolling rolling rolling......
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SIGNATURE - Not part of post0 -
Was the Erudio situation covered in any depth just now on 5Live? I've only just tuned in.
What was said, if anything?0 -
Aw crap, missed it.
Would someone mind posting a summary of what was said?0 -
Looks like Rizla typed an explanation as I was typing. Cheers Rizla. So no great advances or explanations then?0
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They've just been talking about the threshold drop so far.
They've said they're still trying to get in touch with erudio during the show.
Nothing about the issues with lengthy deferments/DDs being taken without notice etc. etc.0
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