PCN from PPS at Hull Port - Received NTK - What next?

willberine

Thanks for your explanation. There are several points in which they have not complied with POFA so I am confident that either way there can be no come back. Will see what happens next!

willberine

It turns out that CCS (debt collection) applied for the vehicle details after 28 days and not PPS.

I have received a reply from BPA and they have passed my complaint on to the relevant team for investigation.

PPS have a copy of my appeal in which I have demanded a POPLA code.

Will see what fun awaits next...

willberine

PPS rejected the email appeal (surprise) and also said that they will not enter into any further correspondence as the matter has been passed to their debt collectors (CCS)

They did not give a POPLA code so I have emailed the BPA again and was told it had been passed on to their investigation team.

What is annoying/surprising is that PPS has referred this to CCS debt collectors straight away - the NTK shows this as it is from CCS posing as PPS and for a higher amount - also as I said above, CCS applied for the keeper details no PPS.

Have posted appeal to PPS & CCS so will see what they reply with, if at all, and await any further correspondence from the BPA regarding my complaint.

willberine

Received an email from PPS in response to my postal appeal after their rejection of my email appeal. They claim that I cannot appeal to POPLA as the registered keeper as it is only available to drivers who appeal within 28 days of the windscreen PCN.

The BPA CoP states this:

22.14
Drivers and keepers may appeal against a parking charge
to POPLA

POPLA's website states this:

Representations refused
If your representations are refused, the person to whom that rejection is sent then has 28 days to:

• pay the parking charge; or
• appeal to Parking on Private Land Appeals (POPLA)

So - according to that I am allowed to appeal to them and should be given a POPLA code.....?


Am I missing something?! The rejection was sent to ME therefore I am allowed to appeal to POPLA.



The BPA are handling my complaint and will get back to me when they have heard back from PPS.

Redx

copy this new [STRIKE]letter[/STRIKE] email over to the BPA and then await their reply after their investigation

their email [STRIKE]letter [/STRIKE]clearly breaches POFA 2012 if that is what they think , so its time the BPA made them read the legal letters they signed up to which are in the BPA CoP

willberine

Thanks redx.

By letter do you mean the email i refer to in my post above?

What part of POFA are they breaching?

willberine

I am also very tempted to reply to PPS stating the relevant bits of the BPA CoP.

And also attach copies of the parking ticket & bank debit to which the charge relates - have refrained from doing this so far as would do that at POPLA stage.

It would really just be to show that there is no point pursuing the charge as there has been no loss suffered at all!

Redx

my point is that POFA 2012 meant that drivers or keepers can be held responsible for these tickets in england and wales, so if they insist only DRIVERS can appeal is a POFA 2012 breach, never mind breaching the BPA CoP , so as you have a complaint in with the BPA already, you copy them in with the new letter and let them sort it out, not for me to circumvent the BPA who get paid for this and should investigate the complaints made to them

the point here is to complain to the BPA, let them have copies of all correspondence, and let them do the job they get paid to do , so my point being give them this new paperwork to peruse

at the moment only you have seen it , so its not for me to comment on your wordings , but n actual copy to the BPA should have them poring over it and comparing it to their own CoP

willberine

I understand, it's just that you referred to a letter whereas it was an email.

The only letter I have had is the NTK, which is also non POFA compliant, so I thought you were referring to that having read back through the thread!

Thanks, will keep this updated.

Redx

I havent read back through all this thread , too many threads to be read and nobody can keep up with all of them

only you are fully conversant with the facts here, so email , text message , letter , whatever you receive as a communication should be passed on to the BPA regardless , even if its on vellum or parchment !! lol

I dont care how you received it, pass it on !