Asda - one price for you & one price for me....VERY weird.

globetraveller

geordie_joe wrote: »

Yes she was, she said so in the very first sentence of her very first post.



That would make no difference, they could just as easily have added up to less.



No because it could have gone either way, the offers she missed out on could have added up to more than £10 and they could have added up to less.



Yes, asda should stop giving money off voucher codes because people just want it all.



No, she could have bought anything she wanted and still got the money off.

I really have no idea why she is moaning so much, if you look at the picutres you will see that with the offers she saved £8.14, but buying exactly the same items on the other account she got £10 off.

If she wanted the offers that badly she should have just paid on the account that had the offers and abandoned the one with £10 off.

Are you serious??? No she didn't get what she thought she had got- £10 off her shopping. Even by YOUR reckoning it was actually £1.86 And also even from what you are saying, she could have got both the offers and the £10 if the voucher was put in afterwards. This makes no sense whatsoever. I can't see in any way how this looks good for ASDA.

~Chameleon~

globetraveller wrote: »

Are you serious??? No she didn't get what she thought she had got- £10 off her shopping. Even by YOUR reckoning it was actually £1.86 And also even from what you are saying, she could have got both the offers and the £10 if the voucher was put in afterwards. This makes no sense whatsoever. I can't see in any way how this looks good for ASDA.

I think he's actually making it up as he goes along. My guess is that anomaly occurred due to an issue with cached pages rather than Asda deciding to remove offers when used in conjunction with a voucher. Their software isn't that sophisticated. If that was the case then if you went back into your basket to amend an order after checking it out it would remove all offers as the voucher is now in place. But it doesn't.

globetraveller

hmmm. I think he actually works for tesco:rotfl:

alanq

Read about the ASDA loaf REDUCED to £450!

http://uk.finance.yahoo.com/news/450-for-a-loaf-of-bread-thats-asda-price-130549815.html

globetraveller

alanq wrote: »

Read about the ASDA loaf REDUCED to £450!

http://uk.finance.yahoo.com/news/450-for-a-loaf-of-bread-thats-asda-price-130549815.html

and if you were buying it online with the £10 voucher it would actually cost you £440- bargain!

~Chameleon~

globetraveller wrote: »

and if you were buying it online with the £10 voucher it would actually cost you £440- bargain!

Excellent! :rotfl:

geordie_joe

~Chameleon~ wrote: »

I think he's actually making it up as he goes along.

Nope

~Chameleon~ wrote: »

My guess is that anomaly occurred due to an issue with cached pages rather than Asda deciding to remove offers when used in conjunction with a voucher.

That's not your guess, that is what you read in the asda email.

~Chameleon~ wrote: »

Their software isn't that sophisticated. If that was the case then if you went back into your basket to amend an order after checking it out it would remove all offers as the voucher is now in place. But it doesn't.

Don't know much about the law, do you. You can't deceive people into making a financial decision they may not have otherwise made.

In other words, you can't tell them an item is one price then charge them a higher price at the checkout.

Once a customer has been shown the offer, and put the items in their basket they can't then remove the offer and charge a higher price.

They could, if they wanted, refuse to accept the money off code, but that would cause all sorts of problems. Not least, people shouting all over the internet that asda money off codes are a con because when you get to the checkout it won't accept them.

So when a customer takes advantage of offers on products. Then presents a code at the checkout which should cancel the product offers they have a big problem. Take away the offer prices and risk legal action, refuse to accept the money off code and risk a lot of bad publicity. Or just accept the money off code and take the hit.

Guess which option they go for?

geordie_joe

globetraveller wrote: »

hmmm. I think he actually works for tesco:rotfl:

As I said, I don't work for any supermarket, I work for a large retail chain, which does not sell food.

How ever, we do have very similar problems/situations and are trained what to do, and what not to do in those situations.

wingates

globetraveller wrote: »

and if you were buying it online with the £10 voucher it would actually cost you £440- bargain!

That`s Asda price. Boom Boom. :rotfl::rotfl:

geordie_joe

alanq wrote: »

Read about the ASDA loaf REDUCED to £450!

http://uk.finance.yahoo.com/news/450-for-a-loaf-of-bread-thats-asda-price-130549815.html

Yep, that's a big problem for all shops.....customers who don't take any notice of what they are being charged.

If that man had come in here and said "I bought a loaf in asda and they charged me £450, but I didn't notice until 3 days later." He would have been ripped to shreds.