Shop & Scan

littlewren

Hi, I've been doing the food diary for some time now and although there is always a problem with them not listing some of the items bought and used that particular week, this time it's worse! I've just had an invite and started to complete it......I wanted to add that I had water with my meal, just tap water.  In the past it's always either been in the list under Cold Drinks or I've had to search for it under Tap Water.  This time, I can't find it anywhere!  The only options for water are bottled water.  Has anyone else found problems similar and did you find a solution plse?  I've had to leave out the water now, so they now think I didn't have a drink but what else can I do?  I find it very frustrating to complete sometimes.  Many thanks in advance if anyone can help.

Helebore

I guess I have had similar problems despite what I stated previously! There was, this time, something that I had nearly every day, then all of a sudden it disappeared, couldn't find it anywhere. Most odd. I have been known to substitute similar if there is absolutely no way of finding something. 

paul2louise

littlewren said:

Hi, I've been doing the food diary for some time now and although there is always a problem with them not listing some of the items bought and used that particular week, this time it's worse! I've just had an invite and started to complete it......I wanted to add that I had water with my meal, just tap water.  In the past it's always either been in the list under Cold Drinks or I've had to search for it under Tap Water.  This time, I can't find it anywhere!  The only options for water are bottled water.  Has anyone else found problems similar and did you find a solution plse?  I've had to leave out the water now, so they now think I didn't have a drink but what else can I do?  I find it very frustrating to complete sometimes.  Many thanks in advance if anyone can help.

I accepted the invite to start mine on Thursday but have been putting it off. I am not looking forward to it. Sometimes I just lie and pick something similar to just select something. There are so many occasions when the product I have eaten just doesn't exist. Supermarket change their products all the time and food diary doesn't keep up. If you have selected drink and then found no water just pick something else for now but leave it next time. It doesn't want to know about stuff you haven't bought yourself so I presume that why it doesnt want to know about water 

littlewren

paul2louise said:

littlewren said:

Hi, I've been doing the food diary for some time now and although there is always a problem with them not listing some of the items bought and used that particular week, this time it's worse! I've just had an invite and started to complete it......I wanted to add that I had water with my meal, just tap water.  In the past it's always either been in the list under Cold Drinks or I've had to search for it under Tap Water.  This time, I can't find it anywhere!  The only options for water are bottled water.  Has anyone else found problems similar and did you find a solution plse?  I've had to leave out the water now, so they now think I didn't have a drink but what else can I do?  I find it very frustrating to complete sometimes.  Many thanks in advance if anyone can help.

I accepted the invite to start mine on Thursday but have been putting it off. I am not looking forward to it. Sometimes I just lie and pick something similar to just select something. There are so many occasions when the product I have eaten just doesn't exist. Supermarket change their products all the time and food diary doesn't keep up. If you have selected drink and then found no water just pick something else for now but leave it next time. It doesn't want to know about stuff you haven't bought yourself so I presume that why it doesnt want to know about water 

Thank you, although I've been adding tap water for years now, so it's very strange.  Yes isn't it weird how you buy something, scan it and then when you try to say that you've had it for dinner, it's not there in the list!

littlewren

Gordon bennett, well it's come back today so I had to go back a day and add it for the meals I had water with.  But now it's having problems saving things, arghh it's not very user friendly is it and so slow sometimes!

paul2louise

littlewren said:

Gordon bennett, well it's come back today so I had to go back a day and add it for the meals I had water with.  But now it's having problems saving things, arghh it's not very user friendly is it and so slow sometimes!

I still haven't started it yet. Really should but not looking forward to it

Chocmonster7

I have been known to get so frustrated with not being able to add in what I actually had for a meal that I got back and change to the option for not made at home. I'm not wasting my time if they can't do it properly from their side.

Chocmonster7

Just been invited to do the Food Diary, started today and everything I ate was listed. I'm in shock!

Largs

Ive been on this years and do on the go, the regular and the tv monitor.  Never been asked to do the diary one.  Ive also noticed they don't award points some weeks for the on the go one when I know for a fact I have put things through.

paul2louise

Largs said:

Ive been on this years and do on the go, the regular and the tv monitor.  Never been asked to do the diary one.  Ive also noticed they don't award points some weeks for the on the go one when I know for a fact I have put things through.

I have more trouble with screen wise select. Food diary is slow and boring .Food on the go is ok.