UNIQUE(ish) issues with G24 & POPLA - HELP!

leigh.92

Redx wrote: »

no matter what happened as regards the paperwork and pcn,s etc you should ALWAYS complain to the stores and the landowner regardless, as its the bets way of getting any charges dropped

it tells you that in the NEWBIES sticky thread and should have been the first course of action from day one, never mind these other issues

When I first contacted G24 about this I hadn't even discovered this forum yet.

Redx

leigh.92 wrote: »

When I first contacted G24 about this I hadn't even discovered this forum yet.

you have had 3 weeks since you did find this forum to complain to the landowner and to the store, and to read the NEWBIES thread more thoroughly too

leigh.92

Hot_Bring wrote: »

I re-iterate my advice - IGNORE. If you get court papers ( which is very unlikely ) then come back and bounce this thread.

G24 are harmless.

I know, but what goes for ignoring POPLA?

If I now leave the fact that they have confused two cases - can I use it against them using this:

Code summary
Issuing operator: G24 xxx
Date code generated: Thu Jan 23 2014
Code sequence number: xxx

Deadline information
You have missed the deadline to appeal!
Your deadline was on the Thu Feb 20 2014
Your deadline passed 6 day(s) ago

Grounds for complaint
This code was generated 33 day(s) before the date of your appeal rejection letter. This means that you have not been given the full 28 days to appeal that you are entitled to under the British Parking Association's Code of Practice. Please consider making a complaint.

Hot_Bring

leigh.92 wrote: »

I know, but what goes for ignoring POPLA?

If I now leave the fact that they have confused two cases - can I use it against them using this:

Code summary
Issuing operator: G24 xxx
Date code generated: Thu Jan 23 2014
Code sequence number: xxx

Deadline information
You have missed the deadline to appeal!
Your deadline was on the Thu Feb 20 2014
Your deadline passed 6 day(s) ago

Grounds for complaint
This code was generated 33 day(s) before the date of your appeal rejection letter. This means that you have not been given the full 28 days to appeal that you are entitled to under the British Parking Association's Code of Practice. Please consider making a complaint.

You can ignore POPLA as much as you like - only the PPCs are bound by them.

You could fight this but it's going to take HOURS of your time. I'm sure you value your time like we all do so why bother sorting out G24's mess for them ?

Redx

posts #15 , #17 and #18 on page one also addressed these issues

popla has nothing to do with court, so unless you get court papers you can carry on ignoring, although I would still pursue the matter with s clark at the BPA and also the shop and landowner too

IamNotAllowedToUseMyName

leigh.92 wrote: »

So I emailed Steve, then a while went by with no reply so I emailed again asking if he had received my email, which he hasn't, so i resent it on Monday and today I got an email from Popla with an attachment:

"The Operator issued parking charge notice number 4171310230xx arising out of the presence at B & M, on 23 October 2013, of a vehicle with registration mark XXXXXXX.

The Appellant appealed against liability for the parking charge.

The Assessor considered the evidence of both parties and determined that the appeal be refused.

The Assessor’s reasons are as set out.

In order to avoid any further action by the operator, payment of the £100 parking charge should be made within 14 days.

Details of how to pay will appear on previous correspondence from the operator.

Reasons for the Assessor’s Determination

The Operator issued parking charge notice number 4171310230xx arising out of the presence at B & M, on 23 October 2013, of a vehicle with registration mark XXXXXXX for exceeding the maximum permitted stay of 90 minutes.

It is the Operator’s case that the Appellant’s vehicle was parked in excess of the maximum stay of 90 minutes and this was a breach of the terms and conditions of parking as set out on signage at the site.

The Appellant submits that they had displayed a pay and display ticket which enabled them to park at the site.

Having reviewed the evidence, I am satisfied that the terms and conditions of parking were clear on signage at the site and the site had a maximum stay of 90 minutes. Whilst the Appellant states that they had displayed a ticket, I can confirm that this ticket was not valid for where they had parked as the site was not a pay and display site. I find that the Appellant breached the terms and conditions of parking by remaining at the site for longer than 90 minutes. The onus is on the Appellant to ensure compliance with the terms and conditions of parking as set out on signage at the site and on this occasion they did not do so.

Accordingly, this appeal is refused."

I'm really angry that nobody seems to understand that there are 2 cases!! I still don't know why they full price has gone from £90 to £100 and all i wanted to do in the first place is be allowed to pay £50.

Please please, what should I do now? I have the receipt from B&M that day and the price came to a significant £164 as furniture was bought. Should I contact the store manager and see if he can intervene? £164 shows it was no small trip, how dare they charge me for shopping...

Raise a complaint with POPLA that the two cases have been confused and ask that they reconsider the case. However, you need to make sure that in both cases you use the magic incantation "no genuine pre-estimate of loss."

At the same time, write to say to G4S and confirm you will not be paying and point out that should they choose to go the court option then you will be relying on no genuine preestimate of loss and no standing to take action in court. As they are bound to lose on these points, they would be wise to cut their losses and cancel the ticket. You can also tell them you will be invoicing them for your time.

ampersand

I had an initial false start, for want of a better term, with S.C. too.

But my further comm. had a galvanising effect, as did his realisation of difficulties[took him 2 goes to obtain correct popla] with the ppc, not g4s. [I won't use upper case for these shysters.]

Will you try again?

leigh.92

ampersand wrote: »

I had an initial false start, for want of a better term, with S.C. too.

But my further comm. had a galvanising effect, as did his realisation of difficulties[took him 2 goes to obtain correct popla] with the ppc, not g4s. [I won't use upper case for these shysters.]

Will you try again?

With SC you mean? I'm trying to think of what to write, without sounding like I'm whining like a schoolgirl to a teacher, honestly! I am complaining to POPLA and G4 as Ian said, and I have written a complaint ready to give to the manager of the store.

Redx

sc = steve clark at the BPA

this PPC is G24 , not g4 and not G4S either

leigh.92

Redx wrote: »

sc = steve clark at the BPA

this PPC is G24 , not g4 and not G4S either

Yep, I know SC= Steve Clark, I was asking whether ampersand meant if I will try again with SC or POPLA or G24.
And G4 was a typo by me!

Thanks for your advice though, I'm getting in touch with the manager and POPLA and G24. I had read the newbie's thread, even the thread regarding a customer who complained to a B&M store regarding a G24 fine but I did naively think that it had gone past the stage where the manager could do anything once I received the big pack from POPLA which started this thread. Now I know that's not the case, I'm complaining and hoping that works.