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The Broker Blues Thread

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Comments

  • betmunch
    betmunch Posts: 3,126 Forumite
    I havent had a problem with Santanders website, maybe I'm just lucky.

    Did two on Tuesday in a rush as they withdrew products, and got two more today/tomorrow.

    I'm just warning clients about the timescales at the moment!!!
    I am a Mortgage Adviser
    You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • Dave_Ham
    Dave_Ham Posts: 6,045 Forumite
    Tenth Anniversary Combo Breaker
    betmunch wrote: »
    I havent had a problem with Santanders website, maybe I'm just lucky.

    Did two on Tuesday in a rush as they withdrew products, and got two more today/tomorrow.

    I'm just warning clients about the timescales at the moment!!!

    Lucky for sure, they told us that there were significant technical problems relating to submitting an application and ticks constantly turning to crosses for no reason.

    Will be chasing again this afternoon, but pleased some are getting through..
    I am a Mortgage Broker
    You should note that this site doesn't check my status as a Mortgage Broker, so you need to take my word for it.
    This signature is here as I follow MSE's Mortgage Adviser code of conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • betmunch
    betmunch Posts: 3,126 Forumite
    Ahh, I noticed that a couple of times, but when I clicked on the page with the x I couldnt see what was wrong so just hit next and it went back to a tick.
    I am a Mortgage Adviser
    You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • stephenni1971
    stephenni1971 Posts: 895 Forumite
    Just ran a Nationwide DIP and it came up as Referred - they want payslips, bank statements and proof of deposit before they will give the DIP????? I thought thats what the application was for!!!
    I am a Financial Adviser specialising in Mortgages, Protection, Health and Medical Insurance. I also write wills. All information posted on this site is for discussion only, and should not be taken as advice.
  • kingstreet
    kingstreet Posts: 39,333 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    stephenni1971 wrote: »
    Just ran a Nationwide DIP and it came up as Referred - they want payslips, bank statements and proof of deposit before they will give the DIP????? I thought thats what the application was for!!!
    If it goes to "refer" you get asked for all the docs as for a full app.

    Did you have address targeting issues? For example, is it a flat with a flat number, building name and number?

    These are a PITA with Nationwide and I have to ring technical and have them put a note on the case every couple of days as they refer automatically.
    I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.
  • stephenni1971
    stephenni1971 Posts: 895 Forumite
    kingstreet wrote: »
    If it goes to "refer" you get asked for all the docs as for a full app.

    Did you have address targeting issues? For example, is it a flat with a flat number, building name and number?

    These are a PITA with Nationwide and I have to ring technical and have them put a note on the case every couple of days as they refer automatically.

    To be honest I've used NW quite a few times before and it's the first time I've had a DIP refer with them.
    I am a Financial Adviser specialising in Mortgages, Protection, Health and Medical Insurance. I also write wills. All information posted on this site is for discussion only, and should not be taken as advice.
  • kingstreet
    kingstreet Posts: 39,333 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I have a Halifax (95% HTB - MG) HomeBuyer Special case (first one I've done) where the MAF was missing off my Mortgage Brain KFI, my Halifax KFI and the Mortgage App Summary.

    I've told them there's no way I'm going back to the client to say he has to pay it.

    Anyone else had similar?
    I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.
  • stephenni1971
    stephenni1971 Posts: 895 Forumite
    kingstreet wrote: »
    I have a Halifax (95% HTB - MG) HomeBuyer Special case (first one I've done) where the MAF was missing off my Mortgage Brain KFI, my Halifax KFI and the Mortgage App Summary.

    I've told them there's no way I'm going back to the client to say he has to pay it.

    Anyone else had similar?

    Have had issues before with MB omitting fees and charges but from Halifax own site? Tell them to pay it or you'll report them for a breach!
    I am a Financial Adviser specialising in Mortgages, Protection, Health and Medical Insurance. I also write wills. All information posted on this site is for discussion only, and should not be taken as advice.
  • Mortgage_Mark_2
    Mortgage_Mark_2 Posts: 857 Forumite
    Common problem with Halifax over the past week, including on offers produced!
    I am a mortgage adviser.
    You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • Dave_Ham
    Dave_Ham Posts: 6,045 Forumite
    Tenth Anniversary Combo Breaker
    Not on Trigold Prospector or our Halifax offers on Help To Buy - MG either.

    Surprisingly or not, it was this specific product that had most of the significant technical issues during the difficult last 2 weeks..
    I am a Mortgage Broker
    You should note that this site doesn't check my status as a Mortgage Broker, so you need to take my word for it.
    This signature is here as I follow MSE's Mortgage Adviser code of conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
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