MSE Official discussion on mobile broadband provider MobiData

Former_MSE_Marcel

Hi all,

We've written a deal about the mobile broadband sim-only provider MobiData. It'd be great to get MoneySavers' feedback.

Please do share your experiences, including how you found the service and its reliability. Please also share any extra tips to help others, as well as any points you'd like added to the guide. Just click 'reply' to post.

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Thanks for your help,

MSE Marcel

pmduk

There's no option on their website for 20gb at £4.94pm. That's the price for 1gb

grumbler

Where does it say 20gb?

Kernel_Sanders

grumbler wrote: »

Where does it say 20gb?

Maybe MSE Marcel corrected the article after reading #2? Would be useful if the correcting post could be acknowledged via the 'thanks' function to avoid confusion.

pmduk

The original article was corrected after I posted. The third option under 'Need more data' original read pay £4.94 for 20gb per month. MSE rarely admit errors.

lean&mean

I signed up a few weeks ago. Seems a great offer if you've got Three reception in the UK. I can't attest to the roaming offer as yet as I'm still trying the free 100mb per month in the UK for three months, but this seems great, if you're looking for cheap roaming and won't be using masses of data. I must admit I missed the fact that they give 100mb free abroad before applying the 15p/MB if you take the fiver a month contract. Even before that I thought that it was cheap, as at 15p/MB a 20MB use would only cost £3. You'd have to watch for overuse though, as I don't think they warn you about your usage, unlike other networks when you're using an add-on.

Just to be clear, this is a data only sim. No calls, no texts.

Used the card in my iPad and it works great, with quite good speeds. They give you the APN settings to apply (mbb.voiamo.net). I've also tried it in an unlocked usb dongle and an unlocked Vodafone mifi unit. Again, as soon as I put in the APN it worked.

Mobidata is using a network provided by Globalgig. Both seem pretty new but definitely one to watch.

With 3 months of 100MB free* it's a no-brainer.

*Not quite free. I had to pay £1 during registration. Ouch, my wallet! ;-)

Former_MSE_Marcel

Thanks pmduk - you are correct. For a few mins the information was displayed as you posted. It was spotted and corrected, but just before the correct info was updating and subsequently displayed, I believe you saw it during this window.

It was caused by an error at the back end of the site where the info was correct, but incorrect info was displayed because of a technical glitch.

Thanks for flagging though. Thanks lean&mean too for feedback. This is a new provider so want to study feedback on customer service and reliability.

pmduk

I've had an email from them offering me double the usual extra data. Instead of waiting three months for the data to double, it's now offered immediately. eg £19.70 for 20gb

epm-84

lean&mean wrote: »

*Not quite free. I had to pay £1 during registration. Ouch, my wallet! ;-)

The letter says "We require £1 authorisation (not payment) from your credit/debit card to verify you as a customer against the information you provide." However, the confirmation screen after you enter your details implies it's a £1 payment?

lean&mean

pmduk wrote: »

I've had an email from them offering me double the usual extra data. Instead of waiting three months for the data to double, it's now offered immediately. eg £19.70 for 20gb

The double data is if you take out a three month chunk of data. So my £5 a month gets 2GB instead of 1GB. I did ask, with tongue in cheek, if this meant that the overseas data would be doubled to 200MB, but the girl bless her, didn't know. She said she'd email once she'd found but no sign of it a week later.

At the moment their website is a bit short of features. You have to sign up by calling customer services (at least it's a an 0330 number not 0845 or 0870). And you can't check your usage online. At the moment they say to call CS.

I signed up when I discovered that my so-called Vodafone PAYG non-expiring data sim was being, errr, expired by Vodafone. And my Ovivo data card had gone phut too!

steveg872

I've been looking at this, it certainly seems like excellent value.

However, reading the website carefully it does have a bit of a 'gotcha'.

You can cancel the 1 month rolling contract whenever you like, however you then have to pay a £20 reconnection fee if you want to start up again, obviously the equivalent of four months data.

So unless you are going to be just using it once, you are almost stuck into paying every month (£60 per year at cheapest) to avoid the large reconnection charge. So you can't sensibly use a couple of months, hold off for a couple then use another month and so on.

I must admit, this puts me off using it as I would resent paying such a large fee to restart the connection when I maybe only want to use it 3 or 4 times a year.