HL customer charges custom offers

OldDIYer

Just sent brief messages (from wife & me) saying leaving due to uncompetitive charges & could they confirm unfair exit fees (£25 per line of stock) would be waived.

Wife got long message back saying please wait till after Saturday 1 March when full details of their negotiated lower than anyone elses fund managers fees would be revealed. Agreed to waive fee for in specie transfer ;)but no offer of lower fee.:mad:

I got no reply yet!:mad:

We will be better off with Interactive Invester due to flat fee, ability to link 3 accounts (2 ISAs 1 Funds/Shares) and pay only one flat fee (£80 pa), don't deal much.

HL 0.45% fee = £80 on £18,000 - add c£2,200 for each deal to work out break even point.

Leaving SIPP where it is as it's in drawdown and not worth the hassle.

lejog2003

trevbrierley wrote: »

Leaving SIPP where it is as it's in drawdown and not worth the hassle.

I'm moving my SIPP in drawdown and its really no hassle - just fill in a transfer form and wait (and wait).

pip895

Would it be possible to add an option to the survey "Left HL without getting an offer" or something to that effect?

hyposmurf

pip895 wrote: »

Would it be possible to add an option to the survey "Left HL without getting an offer" or something to that effect?

Yeh would make sense to have that option.

mutley74

I sent an email asking for a discount based on managing may 000k with various family accounts.

Blackdog

mutley74 wrote: »

I sent an email asking for a discount based on managing may 000k with various family accounts.

Don't forget to post back when you get a reply, I would be interested to hear what they say.

OldDIYer

lejog2003 wrote: »

I'm moving my SIPP in drawdown and its really no hassle - just fill in a transfer form and wait (and wait).

Thanks - agree it's as easy as transfering ISA - but no saving for me going to II - why are the fees so high on SIPPs?

mutley74

trevbrierley wrote: »

Thanks - agree it's as easy as transfering ISA - but no saving for me going to II - why are the fees so high on SIPPs?

agree cant understand why share dealing is capped at £200 pa with SIPP...although when I asked HL said it was admin charge..will find the email

mikebeaches

Article in the Telegraph today concerning haggling at HL:

http://www.telegraph.co.uk/finance/personalfinance/investing/10667183/Investors-force-fund-shops-to-haggle.html

pip895

Just got my offer of 0.25% over all my accounts, I will now be able to stay - RELIVED


I might have been able to hold out for 0.2 but was too chicken - I didn't really want to move.