Willowbrook prices horrendously expensive

My 86 year old mum needed a new electric adjustable bed to replace her Willowbrook one. So we got Willowbrook in to give her a price for a new one. The salesman arrived.....wouldn't give a price till the end of his very long demonstration then wrote the price on a bit of paper. £2249. For a single bed!

She accepted this and paid £500 deposit.

Then she went into hospital. The bed got delivered ....and mum went into a nursing home, never returning to her house. So a brand new, totally unused bed which we now need to sell. That's when we realised what a con it all is...£2249 for a bed you can buy for less than £600.

I am sure there is nothing we can do as an agreement was signed with Willowbrook. I just wanted everyone to be aware of their totally inflated prices and the fact that their sales techniques seem to be just like the old double glazing salesmen, even down to 'ringing the boss' to check that the price is the lowest they can offer.

Moral of this - check out other prices before Willowbrook visit you so you know what the market rate is.
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Comments

  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    # 58 NorfolkNman 05-12-2013, 2:07 PM
    MoneySaving Convert


    Join Date: Dec 2013
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    I was under the impression i had explained all that in previous postings! The major issue with this company is deceptive advertising, eg start price of a chair at £8000 and then making it half price, and then even reducing it further if the customer does not get hooked straight away! They offer a no quibble 7 day cool off period, but they dont - on the back of the paperwork, it states that you have signed away the right to cancel. They told Mother that the deposit would be one price, but it was 3 times that amount! "over 50 years of experience" - try 2.5! "lovingly made in our English factories" They have a 2 window office, and they place orders for the chairs to a different company who source most of the items from Germany! When you dig deep in the the "Waters" family, you find that they have so many company names registered, in back up for when this one gets busted, they go on countless holidays a year ( Did Facebook stalking!) . Its just so so wrong of them, to con the most vulnerable people in the community like this, we were lucky, as in Mother had me go all through the information and realise what had happened But there are plenty of people out there that have been stung by them. Willowbrook recliners is incredibly similar too! All you need to do is google "recliners scam" and you will see a very long list!
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 4 February 2014 at 9:13AM
    # 7 fire**fly 25-03-2013, 5:17 PM
    Mega Magnificent Maxi-Meticulous Uber-MoneySaving Magnate




    Join Date: Jul 2007
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    Quote:
    Originally Posted by abby39
    whats the spam risk list??? how do find yourself on it ?
    hi, there's a list compiled in the compers guide to help us all be aware what/which sites to avoid that are classed as spam if it helps,

    Sticky: Comping Guide - Getting Started & Other FAQs(123 ... Last Page)

    https://forums.moneysavingexpert.com/discussion/1014121

    11 Are there any sites, from experience, which are likely to generate lots of spam?
    There are a few which have come to our collective attention as sites that, when used for comps, seem to generate lots of unwanted postal, email & phone call attention. These are listed below for your information, however, please do remember that this is only the collective opinion of other MSE Compers & does not necessarily reflect upon the sites themselves.

    2minutedraw
    4FreeUK
    ABCWins
    ActiveYou
    Cashillion (Lead Generation, Data Aquisition, Email Marketing company)
    Clash Club/Clash media
    Club La Costa
    Consumer Lifestyles
    Consumer Opinions
    Craftomatic Beds (Comps appear to be just a way to get a salesman into your home, especially if vulnerable/alone)
    Emailinform
    EZ Prize Giveaway
    Fair Exchange
    FindAPrize (questions raised if prizes awarded, slight spam, non existant company address, dodgy? Info here & here)
    Freeb.ie
    GetMeATicket
    GetYourBillsPaid
    GreatUKsurveys
    Guide2Win
    InstantPrizeDraw
    Just-Rewards
    Lingscars
    MyConsumer
    MyFamilyUK
    MyOffers
    NoizeMakesEnemies (Care - your profile with name, address, phone number & email appear to be on show with no way to make it private!!)
    Nuts (comps.nuts.co.uk - comps on this URL run by data collecting co. Data Media & Research Ltd.)
    OffersClick
    OfferX
    Opinioniser
    Optimax (phone calls, letters & emails!)
    PenicuUK.com (linked to Weatherseal below)
    PickUpThe Prizes
    Planet49 (please read here, here, here & here for more information)
    PlayAndWin (beware emails received, see this thread for info)
    Plum Offers
    PostcodeLottery (see here, here, here & here - don't confuse with FreePostcodeLottery who are fine)
    Premier Christian Radio (lots of postal junk mail even when you opt out of future contact)
    Prize4U
    Prizes.UK
    PrizePunch
    PrizeStore
    RewardsToday
    ShopBe
    Simple2Win
    SoFreebies
    SupremeOGlaze (linked to Weatherseal below)
    Space Kitchens (see thread here)
    TheStarPrize
    Tickbox
    Topfox
    Toyhound
    UkPrize
    UK-PrizeDraw
    VoiceInACrowd
    Vouch4me
    WatchMyWallet
    Weatherseal
    Weather Wherever
    Whats On TV (now 'powered by Instant Win 4 Now')
    Willowbrook (chairs) (have pestered with phone calls quite badly on some comps - see here and also here). *******************
    Win 4 Now
    Win24
    Zenith Windows (linked to Weatherseal above)
    Ziinga (beware emails received, see this thread for info)
    Smiling is contagious you catch it like the flu,
    when someone smiled at me today i started smiling too 。◕‿◕。 i passed around the corner & someone saw my grin & when he smiled i realized i'd passed it on to him, so, if you feel a smile begin don't leave it undetected, let's start an epidemic quick & get the world infected 。◕‿◕。
  • Pollycat
    Pollycat Posts: 35,588 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    Get out much, hollydays? :rotfl:
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Luckily somewhat more than the disabled who've been ripped off on this thread
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    ENTITY NAME
    Legal Name Kingswood Corporation Limited
    Previous Names
    Willowbrook Furniture Limited

    Willowbrook Furniture (Holdings) Limited
This discussion has been closed.
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