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Sky Broadband Unlimited Speed?

I've done multiple speed tests on my Macbook to test my broadband as i feel it lags highly.

I do understand they can throttle at certain times dependant and what i do but all i do is browse and use it for Xbox Live.

All speed tests online show me i get around :

5MB Download & 3.5MB Upload.

This cannot be right? Im just wondering what other customers are receiving.

Thank you.
Better to understand a little than to misunderstand a lot.
«13

Comments

  • iniltous
    iniltous Posts: 3,445 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Something wrong here, if you are not on fibre to the cab, then ADSL2+ max upload is 1.4Mb, so what you quote as upload must be wrong, perhaps you can post your router stats or the tester results, what tester site did you use ?
  • When getting a connection from Sky, they tell you an estimated speed. Do you remember what that estimated speed was? I don't know about others but I've noticed Sky underestimate the speed I'm likely to get. They said I'll get download 12 Mbps but I get 17 Mbps
  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    Log on to your router and post your line stats.
    Speed testers only tell part of the story.

    http://192.168.0.1/sky_router_status.html

    user admin, password sky.
    That gum you like is coming back in style.
  • nickcc
    nickcc Posts: 2,265 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Changed to Sky few months ago, non fibre and unlimited download. Sky advised 5 Mbps download when previous BT non fibre was 16 Mbps, pleasantly surprised to now get 20 Mbps download and 1.03 Mbps upload.
  • teddysmum
    teddysmum Posts: 9,498 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    6.02 and 0.67; better than O2 was. BT and others estimate just 5.


    I'm 15 minutes walk from the local exchange (used to think that was close) , so non-fibre people getting over 10 must be very close to theirs.
  • nickcc
    nickcc Posts: 2,265 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    teddysmum wrote: »
    6.02 and 0.67; better than O2 was. BT and others estimate just 5.


    I'm 15 minutes walk from the local exchange (used to think that was close) , so non-fibre people getting over 10 must be very close to theirs.
    About 3/4 of a mile to the exchange with overhead cable to the junction box about 300 metres away.
  • Stompa
    Stompa Posts: 8,353 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Well it looks as though my DLM has now finished, and my speed is now 5.29/0.54, 3.6km from the exchange. Their original estimate was between 2.6 & 7.0.

    Previously with BE I was getting 6.3/1.06, so I'm not very impressed with Sky.
    Stompa
  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    Are those figures from your router stats??.
    If not what are they?
    That gum you like is coming back in style.
  • Stompa
    Stompa Posts: 8,353 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    penrhyn wrote: »
    Are those figures from your router stats??
    Yes, they are.
    Stompa
  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    What are your line attenuation and noise margin like?
    That gum you like is coming back in style.
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