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Crown wharf Walsall, disabled badge

Hi. I parked at crown wharf retail park in Walsall with my mother who has a disabled badge. It was on display when we left the vehicle but not on the way into or out of the car park when they take a picture of your car.

I didn't even realise you had to pay to be fair as there were no barriers and the signage was awful. The car park is owned by parking eye. I have been sent a charge through. I even went back the next day (mothercare were out of stock) so am expecting a 2nd charge.

I have read a lot of old information telling people to ignore these charges as it's a private contract not a fine etc. but I've also read that the law has changed. I'm aware that blue badges don't count in private land (I still want to ring the car park and be a 'customer checking if the car park is free for blue badges) but don't know what to do. I do not want to pay! I believe them to have engineered the car park to catch out those who are new there. What would people recommend?

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