Parking Eye

sapper143

I think I have understood how to challenge the fake notice I have received. I am challenging on 2 facts but would appreciate confirmation that I am on good ground. 1 - The incident date was 10 November and the NTK notice was issued on 26 Nov and received by my Company on 28 Nov. I also paid for a ticket for that day but cannot remember whether I bought 30 minutes or 1 hour (my stay was 35 minutes) I am also writing to the Retail Park owner (Crown Wharf in Walsall) to complain. Any additional advice would be appreciated

Guys_Dad

Please read the NEWBIES sticky thread then come back and tell us where you are in the cycle, what you have done already etc.

At the moment, your post is too vague to help other than point you to Coupon-mad's NEWBIES sticky.

sapper143

I am just composing my letters and so have not done anything yet. My employers have forwarded the NTK to me and I am informing PE that I am the normal driver of the visit but my main thrust is that the notice was not received within 14 days, and that I did in fact pay for a ticket.

Guys_Dad

You are in a bit of bother with the 14 day point. Normally you would be spot on, but the 14 day rule only applies to keeper liability.

Now the registered keeper is likely to be your company, or even a leasing company. It is them who are able to claim Out of Time for the Parking Company to put keeper liability on them.

But you are now going to say "I am the driver/keeper and here is why I am appealing" which kills the 14 day point as it's not your company appealing as registered keeper.

Now if your company chooses to say "We are the registered keeper of the above company vehicle but your NtK was out of time and because of Data Protection, choose not to name the driver", then you can fall back on the 14 day rule.

But would they do it?

I think you might be better to take this on your shoulders and by all means try the 14 day point but add it to the fact you paid or whatever, expecting a rejection.

Do read the NEWBIES sticky at the top of the page for some sample appeals.

Coupon-mad

And complain to Nick Beckett at Savills:

https://forums.moneysavingexpert.com/discussion/4763394

...thread found by a single search of the forum for the word 'Walsall'.

sapper143

Success!!! I used Parking Eye's online appeal service but also wrote to Savills as per the thread above. Within 24 hours I received an email from Parking Eye saying that all charges in relation to this notice had been cancelled. It also turns out that they tried to do one of my staff on the same day although he had also bought a ticket as well. Obviously a place to be very wary of.