Leaving HL without transfer charges

Chickereeeee

I am transferring from HL to iWeb. I filled in the iWeb forms and sent them off. Weeks later I get a letter from iWeb saying they are getting no response from HL, and could I help chase them!
Meanwhile, my funds have dissappeared from HL: HL did not contact me AT ALL, not even to confirm I wanted to leave, offer me something better or even to say sorry to see you go... And this is for a £250K plus account.....

le_loup

bossymoo wrote: »

But I do keep nudging both sides with little messages. I am a pest, I'm sure, but I figure it's the only way to keep things moving!

My experience too.
Neither side seem to have a system to pursue inactivity.

hyposmurf

All my funds have transferred to Besinvest from H&L (one went missing for almost 2 weeks).I've asked H&L to transfer my cash, had no reply after three days from,seems a little odd for them.Perhaps I'm at the stage where I'm no longer a valued customer and they'll delay the cash transfer to make interest of it.

darren72

hyposmurf wrote: »

All my funds have transferred to Besinvest from H&L (one went missing for almost 2 weeks).I've asked H&L to transfer my cash, had no reply after three days from,seems a little odd for them.Perhaps I'm at the stage where I'm no longer a valued customer and they'll delay the cash transfer to make interest of it.

I still have a secure message with HL that has been unanswered for over a week now! - So 3 days isn't bad so far..

le_loup

Just to keep you informed about my S&S ISA transfers from H-L to III; they are all completed as at today.
- Started early February
- Mine completed couple of weeks ago
- My wife's completed today
Not all straightforward; did lots of chasing; no idea who was at fault; but at least it does eventually happen.
I will be telling the financial authorities in an effort to get them to legislate on the speed of this process which we all agree is a bl00dy disgrace.
Hang on guys and gals, it will happen but meanwhile, give them hell.

grey_gym_sock

i do wonder whether giving them hell makes it any quicker ...

my transfer of an ISA from HL to iweb (containing 1 fund) took c. 3 months (completed the other week), with no chasing by me.

an unwrapped account (containing 1 share, and a small amount of cash) was quicker - nearer 2 months.

Totton

trevbrierley wrote: »

Conclusion: in specie transfer is not worth the hassle. Better to sell the lot and be out of the market whilst the cash is transferred.

That's always worked best for me, no matter who the account is held with I would always simply sell and transfer the cash. Of course the market could go up whilst you are out of it but then again it can also go down, it's a chance either way but cash transfers are so much easier to have sorted quickly.

grey_gym_sock

i've taken the view that, since i'm fully invested during the transfer, it doesn't really matter when it completes.

le_loup

grey_gym_sock wrote: »

i've taken the view that, since i'm fully invested during the transfer, it doesn't really matter when it completes.

Unless you want to trade!

grey_gym_sock

le_loup wrote: »

Unless you want to trade!

trading is for losers. i'm an investor