Boots sale - now 90% off

tracie_80

yummum2009 wrote: »

is the 90% last week of jan? got my order of perfumes come today boxes all ripped and cant give as a gift sent a email to boots with photos hopefully get a refund

Such a shame Surely boots would know the customer would be unhappy when they are putting damaged goods in boxes!

lizziebell*80

lisawood78 wrote: »

Oh this is good. I've just had an enlightening chat with boots online. Apparently my £70 order was damaged in transit and I have been refunded. My entire order was apparently damaged.
Useless

A few months ago I recieved an order and the entire contents were damaged-as in, poor packing and a bit of a battering had meant that an entire bottle and a half of bubble bath had emptied itself all over everything-super messy
Had to get it all down to my local shop to get it sorted.

So it might have actually happened-no care was taken in packing my order whatsoever.

balletshoes

catswiththumbs wrote: »

Well reading all these comments it looks as though Boots have surpassed themselves this year. I went to my local store on my way to work and got a few bits. Glad I didn't attempt to order online as most people have been disappointed.
I have to say I find Boots website useless at the best of times for the sale/offer items. They are always listed but never in stock when you attempt to put them in your basket. It annoys me that they even appear on the list as out of stock. I'd prefer it if they just disappeared from the list altogether until they are back in stock.
AND they've stopped you from using £5 No7 skincare voucher on the BB cream & bronzers!!!!!
That's me on my soapbox for the rest of the day.

erm - no they haven't -

https://forums.moneysavingexpert.com/discussion/4872784

yummum2009

they wasnt very helpful with my damaged perfume box being all ripped i just got take it instore to get a refund great one so now im a giftless they dont care one bit.

acR

I placed an order on 5.15ish am on Wednesday , another the following afternoon with no website problems. Both orders delivered to store on time with no omissions well packaged . They even helped me carry it to the car.

Seems like some of us had much better experiences than others.

TeegansNan

Still a few bits left in Coventry Central Six

IrishRose12

Well I just went and picked up my orders from store this afternoon after work. All were present and correct bar the items I had been told were out of stock. And no damage to any of them at all.
Have to say I can't fault Boots.com at all even though some of my items were cancelled. Delivery dates were spot on - infact one parcel arrived a day early as it wasn't due in till today, emails telling me ites were dispatched etc were spot on. Got my texts yesterday morning telling me my items had arrived. Packaging, well there was one large box for 2 small umbrellas, think Boots need to re-consider some of their packaging.

My only complaint about the whole thing was the staff in the store I went to today. It is a small store and their attitude stunk and were not in the least bit helpful. Asked them if I could take the items out of the boxes so I could put them into bags so I could carry them home and they said yes OK. The girl then stood there watching me struggle to open the boxes and put them into my bags :mad: Any other time I've had stuff delivered I've been really impressed with the staff and have told them so and how it is appreciated.
Was raging! As I walked out I said thanks very much for your help with that, if you don't get employee of the month for that help I don't know what you'll have to do!

yummum2009

TeegansNan wrote: »

Still a few bits left in Coventry Central Six

what was there ?

eastlady

lisawood78 wrote: »

Oh this is good. I've just had an enlightening chat with boots online. Apparently my £70 order was damaged in transit and I have been refunded. My entire order was apparently damaged.
Useless

Feel awful for you, could boots not do anything to make up for what happened?.

sweetmum

lisawood78 wrote: »

Oh this is good. I've just had an enlightening chat with boots online. Apparently my £70 order was damaged in transit and I have been refunded. My entire order was apparently damaged.
Useless

I had this happen to me just before Christmas with an order I made from M&S.
I phoned and demanded that they send the box so I could salvage what I could out of it. They sent it and ok the box was split and ripped to shreds but everything inside was in perfect condition. I was so glad I stood my corner. Good luck