My First Post - Hello , Debt, DMP & PPI claim be taken seriously

amersall

Insider101 wrote: »

Buyer remorse isn't grounds for a complaint of Mis-sale.

No, but if you did not need the insurance, that is a reason for mis sale.

And so is this.

Quick update.
Had the paperwork from Lloyds and its 3 consolidation loans.
Each one about 12-18 months after the other.

As the remaining PPI, after the rebate would have gone onto the next loan, this is not explained at the point of sale.

-taff

As amerall says. you can complain about single premium attached to a consolidated chain of loans.

NewcastlePaul

Have tonight went through paperwork received and filled in

1 x Lloyds TSB form covering 3 loans
PPI was bundled up front and included in the loan.
They were each 4 year agreements and dated
July 2001
October 2002
April 2004 so do clearly overlap

I have wrote that they overlap and that on the 2nd one i was wary over the phone about taking PPI and was told that I wouldnt get the loan without it. I was then called back by the branch manager who invited me to call into branch within the hour and he would see what he could do. Thats the one where I didnt actually sign the agreement.


1 x Barclays form

1 x Barclaycard form


I will fill in the other 3 forms tomorrow (HSBC / HFC , MBNA and Bank Of Scotland)

Anything I get back obviously comes off my Debt and reduces the length of my DMP. I have done DMP for 9 years and still have 11 to go. I don't want to or intend to go bankrupt despite having no assets and renting a council flat. Way I see it is its my mess and I should pay it back but if I can reduce my sentence by a year or 2 then its a boost.

NewcastlePaul

I also got proof from work that I got 12 months sick pay and in the unlikely event of redundancy would get 24 months pay.

Death in service is the same as have been there over 25 years.
At time of credit application i had been there 16 years so sickpay would have been the same but not sure if Redundancy would have been.

NewcastlePaul

Forms sent off.

Did have a phone call of both Lloyds & Bank Of Scotland who talked through questionaire. Was as honest as I could be.
Said that I didnt want or need PPI but had been advised that it might affect the application.

This is why I actually stalled on the 2nd Lloyds loan and the Branch Manager rang me up to invite me down personally to complete the loan that day.

Said that I received full benefits at work and was just trying to complete my DMP and pay my debt off but if I can reduce that period by successfully reclaim then I would be very happy.

Both Lloyds and BoS said they would be letting me know their decision in the next couple of weeks. So now its fingers crossed and wait.

I think if I do get turned down by Lloyds then I will go down the FOS route as if nothing else the 3 upfront loans for PPI ran concurrently. But for now we'll see.

Thank you to everyone who has read and commented on the thread. I am glad that

a) I decided to claim back
b) I decided (with a bit of forum research) to claim myself rather than use a company. Now that I know which firms are happy to send copies of documents when asked over the phone and which automatically make an offer immediately there and then Im half tempted to freelance as a claims company myself !!

NewcastlePaul

Received a letter from Bank Of Scotland today saying complaint upheld. Have agreed to optional insurance on the application form and that is that for them.

2 offers
1 rejection

4 decisions still to come

NewcastlePaul

Offer of over £6k today from HSBC (HFC loan)
less settlement figure £2.476.62

Refund due £3,231.38 (after tax)

So far...


Monument - £563 (All against Balance)
Northern Rock - £1,900 (£1,700 against Balance - £200 Comp)
HSBC - £6,028 (£2,400 against balance - £3231 comp)
Bank of Scot - Computer said no


Still waiting on Lloyds and Barclays

But these mean I am going to finish my DMP 18 months earlier that I was before i put these claims in..

sorryitsme

NewcastlePaul wrote: »

Offer of over £6k today from HSBC (HFC loan)
less settlement figure £2.476.62

Refund due £3,231.38 (after tax)

So far...


Monument - £563 (All against Balance)
Northern Rock - £1,900 (£1,700 against Balance - £200 Comp)
HSBC - £6,028 (£2,400 against balance - £3231 comp)
Bank of Scot - Computer said no


Still waiting on Lloyds and Barclays

But these mean I am going to finish my DMP 18 months earlier that I was before i put these claims in..

Congrats on your refund, your diary is inspiring to others just beginning their PPI refund journey.

By any chance do you have Monuments contact details as I am trying to help my dad with a claim with them.

NewcastlePaul

Monument aka CompuCredit - 0800 279 4783
Good luck

NewcastlePaul

Massive cheque from Barclays today for over £8k.
Thing that surprises me is that i owe them over £10k.

They haven't taken the amount off the outstanding balance just wrote

"You're outstanding debt balance is £10,741.92. Please contunue to pay the monthly arrangement you have agreed with our Branch Recovery Unit to repay this debt.

If you would like to use this refund to clear some of your outstanding debt please discuss this with the agency dealing with your debt.

Would it be too cheeky to contact them and offer the 8k as F and F settlement and see if they accept ????