Wrong cable?

Yella87

GlynD wrote: »

OP you're entitled to do as you did. No doubt about that. I just wonder, no offence intended, at your lack of tolerance on the issue. I'd be considering what the measured response to the situation would be. The fact is: now you've got to go find another TV set - all for the sake of a cable!

It does sort of seem like cutting your nose off to spite your face but as I said, no offence intended, you had the right to take it back.

None taken, don't worry. To an extent you are right, it might have been a bit hasty but I think a lot of it stems from my past dealings with Currys. They are a pain in the backside at times. Although credit where it's due, they did refund me my money today without much of a fight.

Back to scouring the net for deals and reviews!

peachyprice

Buzby wrote: »

My 2 LG sets came with Figure-of- eight power leads with a UK plug. This allows sets to be shipped to any country. I have not seen a TV with a captive plug in years.

My brand spanking new Samsung has one, as did my previous 3yo Sony.

GlynD

Yella87 wrote: »

None taken, don't worry. To an extent you are right, it might have been a bit hasty but I think a lot of it stems from my past dealings with Currys. They are a pain in the backside at times. Although credit where it's due, they did refund me my money today without much of a fight.

Back to scouring the net for deals and reviews!

I have no reservations in condemning Currys for customer service over the telephone. I usually find them ok once you go face to face in a store. Knowing this however if I had to phone them I'd, first of all try to find a way not to, and secondly be aware I was going to be messed about.

I don't think you were hasty - that's not the word I would use. To an extent you're a bit like me in that you dug your heels in from the word go and wouldn't change your mind once you'd made it. I'm often left in situations where I realise I could have handled something better. That's kind of what I'm saying to you but hey - if you're happy with what you've done, then fair play to you!

It would have been easier just to ask for the right cable in-store though - wouldn't it?
In fact you probably had spare two pin cables lying about at home, I know I do.

Good luck sussing out your new TV.

societys_child

peachyprice wrote: »

My brand spanking new Samsung has one, as did my previous 3yo Sony.

Samsung with a captive plug, really?
Hung a brand spanking new Samsung on the wall for my son a couple of weeks ago. It's got a tiny figure 8 connector . . and a choice of 3 leads with different mains plugs on the wall end . . . very european lol