MSE News: Compare The Market reviews security following passwords probe

Experian_company_representative

Not at all. We do care and we carry out rigorous checks on incoming information. Maintaining accurate and up-to-date records is a top priority, as is helping anyone who gets in touch having identified a discrepancy on their report.

James

VictimOfImpersonation

Experian_company_representative wrote: »

Not at all. We do care and we carry out rigorous checks on incoming information.

Clearly you are misinformed.

You have maintained a large file on me for decades. It contains numerous records all with the same date of birth except the last one. Clearly there is no rigorous check that flagged up the new record for rejection or even for investigation. None whatever.

Do you doubt that what I have said has happened?

Explain carefully please.

InsideInsurance

VictimOfImpersonation wrote: »

I guess it depends what is said and how much damage it could do if it continues to be said on a large UK forum.

Seeing as we are talking on a global superpower scale I guess you and I have differing views on what "large" is. 10k active viewers, 1m total membership including non-active and duplicates -v- a UK population of 64m doesnt feel particularly big, and compared to the 7b people world wide, seeing as are talking about world wide power, seems fairly minuscule

Hopefully you've got your tin foil hat on to stop them reading your brainwaves and seeing that you know who they are and so a threat to their complete powerbase

sithemadmonkey

InsideInsurance wrote: »

Hopefully you've got your tin foil hat on to stop them reading your brainwaves and seeing that you know who they are and so a threat to their complete powerbase

Okay, now I agree with dacouch - we definitely need a 'lol' button...

:rotfl:

chanz4

If you care, why did you not pull virgin media data as you know they had a glitch which oppened 1000's of old accounts to migrate their systems.

Took you ages to remove myn.

VictimOfImpersonation

chanz4 wrote: »

If you care, why did you not pull virgin media data as you know they had a glitch which oppened 1000's of old accounts to migrate their systems.

Took you ages to remove myn.

This is the crux of the matter. They are open to any old data coming their way from a "usual provider"/partner. They do not care enough to ensure it is accurate before they officialise it. They seem to claim that if it comes from a provider/partner then it always smells of roses and they needn't sniff it.

That is reckless behaviour for a data controller and it is prosecutable as an offence under DPA 1998 55(1)

It seems Experian Company Representative would rather link to pictures of himself posted on his Twitter account pointing at this thread than take that finger out and get stuck into cleaning up their databases.

Experian_company_representative

VictimOfImpersonation - we are ready and waiting to review your report and help with any issues if you'll get in touch with details.

James

dacouch

Experian_company_representative wrote: »

VictimOfImpersonation - we are ready and waiting to review your report and help with any issues if you'll get in touch with details.

James

You must be really looking forward to starting 2014 with dealing personally with VoI lol

VictimOfImpersonation

I am sure it could be arranged by appointment, but perhaps we should invite the bank, the ICO and FCA to the meeting, all of whom should have done more on this subject.

Meantime, I hope Experian Company Representative has already started dealing personally with closing down the obvious security holes that permit bad data input via non-existent input filters, and that he has personally already called for the general date of birth mismatch problem to be investigated thoroughly.

I don't know whether he would be considered a senior enough officer to be held personally liable for a DPA offence he knew about and did not seek to rectify, but he will have a better idea on that score.

Thus far, it appears he thinks he only has to make a reasonable effort to rectify one bad record - mine.

chanz4

Any one notice experian rep ignored my post..