Trusteer rapport

macman

waddler_8 wrote: »

The bad press is based on other users bad experiences with it.

If you personally don't have problems with it, why remove it if you're happy?

One could equally say 'why install it in the first place?

waddler_8

You could, but if the OP is happy with it, why remove it because of others bad experiences?

tomb50

In the event of any fraud while banking online with HSBC, I've covered myself.

I've complied with all HSBC requirements/reccommendations.

YOU REALLY SHOULD READ WADDLERS_8 post.

googler

tomb50 wrote: »

Have been around computers long enough to know that problems/(perceived) causes are not always related.

>>>>>> and you're suggesting that anyone else posting here hasn't got your unrivalled level of expertise?

Still no wiser as to why I won't uninistall RAPPORT.

Again, only you know why you won't uninstall it.

Similarly, only you know why you're showing such an attitood towards others ....

tomb50

GOOGLER

Hold me hand up!

i
asked what I thought was a simple question.

Uxb

waddler_8 wrote: »

No, it isn't.

So pray tell us all....
if it is NOT a key logger as you say
How does is know and warn you when you try and use the same password on another site which it already knows you have use prior on one of its protected banking sites?

Oblivion

tomb50 wrote: »

OBLIVION

Many thanks for your reply.

As a HSBC/newly retired user I have never experienced the problems with RAPPORT you describe.

This MAY be because I am more understanding of the limitations of computers than yourself.

Ah, that must be the reason. Silly me.

danthemoneysavingman

I can't see the point of this, have they come on here to argue pointlessly with people?

closed

any extra software is going to have an impact on a machines performance, you may not notice, but it's there

AV software is there to protect against infections, if rapport stops a keylogger, it's your AV and browsing/clicking habits you need to look at.

in the unlikely event you are the innocent victim of bank fraud, you are covered by the bank anyway. Presumably this hasn't happened in 5 years, so you have had this software chugging away for nothing.

it can cause stability and machine problems, for example this user was going to buy a new machine because they thought it was broken, there are other examples.

https://forums.moneysavingexpert.com/discussion/4639409

if you are a hsbc customer, you'll have a hsbc secure key with a constantly changing number to type in for each banking session, without that, a keylogger/fraudster isn't going to get very far.

waddler_8

Uxb wrote: »

So pray tell us all....
if it is NOT a key logger as you say
How does is know and warn you when you try and use the same password on another site which it already knows you have use prior on one of its protected banking sites?

Much the same way as other browser based password managers work?

http://raidersec.blogspot.com.au/2013/06/how-browsers-store-your-passwords-and.html

http://www.trusteer.com/support/protected-password-warning