What deals have you got with Virgin media?

buyitall

My bill went up by £7 last month. When I called them to query it they said that the extra discount I had been getting since the loss of Sky 1 had come to an end; they would not budge on reinstating the discount or offering anything else as a replacement. I only spoke to one person, but he said that they no longer really hand out extra discounts as freely as they used to. I am now paying £41 for XL tv (with V+), L broadband and XL phone. Although it still includes a 'customer loyalty' reduction, I would be interested to know if other people's discounts have also suddenly disappeared.

char_student

I threatened to leave and I was offerred this:

XL Tv, 2mb Broadband and phoneline with weekend calls = £31 per month

Im not happy - because I was paying £22 a month for L Tv, 2mb BB and phoneline.

Think I am being ripped off??!

Wolfsbayne

char_student wrote: »

I threatened to leave and I was offerred this:

XL Tv, 2mb Broadband and phoneline with weekend calls = £31 per month

Im not happy - because I was paying £22 a month for L Tv, 2mb BB and phoneline.

Think I am being ripped off??!

Thats the package ive got and im happy with it, I do watch the music videos and on demand stuff so the XL has been worth it so far (although my catch up hasnt worked for two days). I work funny hospital shifts so do like my catch up - would prefer a V+ box but cant afford £150!

char_student

Wolfsbayne wrote: »

Thats the package ive got and im happy with it, I do watch the music videos and on demand stuff so the XL has been worth it so far (although my catch up hasnt worked for two days). I work funny hospital shifts so do like my catch up - would prefer a V+ box but cant afford £150!

Are you paying £31 Wolfsbayne?

I am getting V+ installed on tuesday, got it for £75.I am not happy with this package though - I may phone them tomorro and see where I can get. I know others on digital spy who have much better packages with better phone and broadband packages.

YoungBean

I took out Virgin Media when it was still Telewest..

Mainly for the fact, there were 6 of us living in a house, and for £40 a month, we got 10mb BB and XL TV package.

Now it just me and the OH, we pay £30 a month, we get 4MB BB, L TV and Phone with free weekend landline calls.

This works out cheaper than the Skys 3 for £26, cos you wont pay £26. You will pay that plus the £17 line rental fee for BT aswell.

HTH

xxx

wearside_2

I pay, well I should pay :rolleyes: £29 for Broadband M TV XL and Phone (free calls at weekends). It should be the 3 for £30 bundle but I get £1 off for having paperless bills. However, I have to phone them most months as the bill is usually wrong. Yesterday I noticed a charge of £1.50 for Talk Mobile. When I queried this, I was told that they had added it, because I could then phone O2 mobiles for 11p instead of the normal 15p:eek:. I pointed out that I have a Virgin Mobile that gives me 300 minutes per month for all calls to landlines and any mobiles, so why would I want to phone O2 from the house phone The man said that they would refund the charge on the next bill.:mad:

Hey_Dude

I've got talk unlimited (XL) with 4-10meg broadband (L) for £23.95 a month.

Each month my bill has a £25 'loyalty' deduction listed.

I read somewhere on MSE many months ago that someone else had this deal so all I did was call Virgin and ask that I be given the same - they were very pleasant and agreed on the spot.

They also told me it was a life-time deal.....

The only snag is that they recently sent me a V Box for free TV (Medium) - unfortunately the old box connector thing next to my TV is the old Telewest style - analogue not digital.

Virgin wanted £30 to replace it (I'm skint :rolleyes: ) - they wouldn't waive the fee because of my loyalty deal.

Hey ho, still more than happy with the phone/Internet deal.

Duder

Edinburghlass_2

http://forums.moneysavingexpert.com/showthread.html?t=77342&page=50

snowqueen555

i phoned up and they gave me £9 a month discount but thats only for 12 months, when it goess off i will probably give them a ring again or say i might move to another company

cleverjake

buyitall wrote: »

My bill went up by £7 last month. When I called them to query it they said that the extra discount I had been getting since the loss of Sky 1 had come to an end; they would not budge on reinstating the discount or offering anything else as a replacement. I only spoke to one person, but he said that they no longer really hand out extra discounts as freely as they used to. I am now paying £41 for XL tv (with V+), L broadband and XL phone. Although it still includes a 'customer loyalty' reduction, I would be interested to know if other people's discounts have also suddenly disappeared.

Yes, exactly the same thing happened to me last month, and again they were not prepared to budge. The first person I spoke to put me on hold and then cut me off so they didn't have to continue the conversation!