eBuyer accidentally sent me to many of the same product

tinkerbell28

They are not unsolicited goods. As there was a prior request from you, an order.

There was also no view that you should acquire them.

So not unsolicited goods.

It was a mistake. Unsolicited goods is a company you've not placed an order with, sending you, say £150 of supplements. Then trying to bill you for them.

You now have duty to report it to them, and wait to see what they offer you with regards to collection at their cost and your convenience. You also have a legal obligation to look after the goods.

You may get lucky, I did this year with more value than that when Amazon sent me someone else's digital recording equipment.

Or you may end up with threats of court action if you don't own up and be reasonable like Zavvi are doing.

http://www.bbc.co.uk/news/technology-25330615

tinkerbell28

stugib wrote: »

It's amazing how all these distribution mistakes keep getting sent to people who are so busy they can't possibly send them back.

TBF, It's not that. With my issue I donated the item. I didn't want to be responsible for a very expensive bit of kit, which Amazon wanted me to send back normal parcel post!!! I refused and said, actually no. Pay for a courier and they can collect them for xyz. I also didn't want a court letter dropping on my doorstep a few months later as I had not notified them properly come audit time.

They refused a courier and told me to keep it....bonkers.

However it does sound distinctly like he wants to keep them.

goonarmy

Yep just seen the stuff from zavvi in the news.

tinkerbell28

goonarmy wrote: »

Yep just seen the stuff from zavvi in the news.

The problem is there from what I've seen on gaming forums. Is many people were took over by blind greed and are now hoping "unsolicited goods" covers them.

It doesn't because there was a prior request for goods from Zavvi

They also were not sent with a view to being acquired.

Not unsolicited goods, a mistake.

The unsolicited goods thing came about to stop unscrupulous mail order companies, sending things through the post with out any request or order then trying to bill people for it. Magazines, collections, that kind of thing, old style book clubs.

If they have failed to take reasonable care of the goods, so sold them on, opened them and used them. Without notifying zavvi of the mistake

Then they'd better be prepared to cough up.

wealdroam

mikeyblunt wrote: »

Now we would all had in a £20.00 note if we found one lying in the street wouldn't we ?

Mikeyblunt, that is not very pertinent.

If you found over £500 in the street, the sum the OP is talking about, would you consider handing that in?

Fosterdog

mikeyblunt wrote: »

Now we would all had in a £20.00 note if we found one lying in the street wouldn't we ?

I found £60 in the street a few years ago, 3 x £20 notes. I took them into the local shop where they have a note checker to make sure they were real, then I took it to the police station and left it along with my contact details.

A little over six months later they contacted me and I got to keep the £60 as it hadn't been claimed.

I also handed in a £10 note I found in the carpark of a supermarket a couple of weeks ago, it wasn't my money and I saw no reason to keep it.

Maybe some people are just more honest than others

visidigi

There is a big difference between money in the street and a delivery to a defined address.

It would not take a rocket scientist to do an audit, check the orders containing the ram shipped since they last audited and then check the weight of the orders when dispatched, would be pretty obvious despite the fact ram doesn't weigh alot.

Ebuyer hold all the info they need to chase the recipient for the goods. That's why I said it doesn't end well...

tinkerbell28

mikeyblunt wrote: »

Now we would all had in a £20.00 note if we found one lying in the street wouldn't we ?

I'm going to come over all smug here...but yes, I've handed back £100's I found in a wallet which had been dropped.

tinkerbell28

visidigi wrote: »

There is a big difference between money in the street and a delivery to a defined address.

It would not take a rocket scientist to do an audit, check the orders containing the ram shipped since they last audited and then check the weight of the orders when dispatched, would be pretty obvious despite the fact ram doesn't weigh alot.

Ebuyer hold all the info they need to chase the recipient for the goods. That's why I said it doesn't end well...

As zavvi customers are just finding out :rotfl:

Amazon is a huge company and can take it on the chin.

I don't know if UK based outfits who sell mainly electrical goods, where the margin is poor, can. Hence the Zavvi incident.

visidigi

tinkerbell28 wrote: »

As zavvi customers are just finding out :rotfl:

Amazon is a huge company and can take it on the chin.

I don't know if UK based outfits who sell mainly electrical goods, where the margin is poor, can. Hence the Zavvi incident.

Whats Amazon got to do with this?