Paying in Dollars via paypal, seller changes to Euros

ValHaller

earthstorm wrote: »

yes i do, but becuase they are using WHMCS which is an automated system the host needs to fix their end before they have give the OP a corrected invoice in $ as he is contracted. They cant correct his invoice manually as the invoice is in $ but the conversion rates not been set correctly

Your response shows unequivocally that you do not get it.

OP has a problem in that he is being invoiced the right amount in figures but in the wrong currency.

The solution is for the supplier to invoice him the correct amount in the right currency. No doubt you are right about WHMCS. But OP should not confuse the matter, it is for the supplier to sort out.

wealdroam

earthstorm wrote: »

They cant correct his invoice manually...

Of course they can.

All they have to do is send an email saying something like "sorry about the mistake on our invoice.
Please can you ignore the value of €136.22 shown on that invoice and send us $136.22 instead."

Problem solved.

earthstorm

wealdroam wrote: »

Of course they can.

All they have to do is send an email saying something like "sorry about the mistake on our invoice.
Please can you ignore the value of €136.22 shown on that invoice and send us $136.22 instead."

Problem solved.

problem not solved as WHMCS is automated, so a paid invoice is attached to a clients account, so if the host does what you say then the OP account will get suspended/terminated automatically as to the system the invoice has not been paid. but even so the next invoice would be the same as the OP has now. Its not confusing the issue, it to prevent the issue happening again on the next invoice.

Chef1980uk

Thanks for all the replies, quite informative and useful to know nevertheless

The error was acknowledged and the invoice on my client screen now shows it in Dollars

Many thanks all.