Forensic Vet Report

WTFH

Have you sent the letter already?

In two posts you've written "I have send" - do you mean "I will send" or "I have sent"? This is a small example of poor grammar that could be interpreted two different ways, but as it stands it means nothing.

Government departments receive hundreds of letters every day. The ones that get acted on will be ones that are coherent and concise. Whereas ones which have no clear point, no request for specific action or remedy and are difficult to comprehend, they are unlikely to elicit the response the sender is hoping for.

MothballsWallet

My emphasis.

hachette wrote: »

My husband who went to Oxford had read my letter. He knows the case so it made sense to him. maybe my grammar as he also said was not up to scratch but I am sure DEFRA will get what I was trying to say. Can you point me to any of my spelling mistakes?

So did some of the famous Soviet spies this country had in the Cold War.

WTFH

hachette wrote: »

My husband who went to Oxford had read my letter.

How many husbands do you have? What you have written implies that you have more than one husband.

What you should have said was "My husband, who went to Oxford, read my letter."
Without the two commas you are implying polygamy.

MothballsWallet

Actually, OP, to be constructive regarding using abbreviations (also known as an initialism if the letters don't form a word that can be pronounced): the first time you use an abbreviation in a letter, it's best to spell out what it means first, for example:

"The disciplinary committee (DC) ruled that"

You can then feel free to re-use the abbreviation throughout the remainder of your letter.

hachette

WTFH wrote: »

How many husbands do you have? What you have written implies that you have more than one husband.

What you should have said was "My husband, who went to Oxford, read my letter."
Without the two commas you are implying polygamy.

English is my second language.

WTFH

hachette wrote: »

English is my second language.

Which is why it makes even more sense to have the letter written by a professional.

You may get lots of thanks and sympathy from people on here because English is not your first language, but that doesn't change how you should be writing formal letters to the government or professional organisations.

gb12345

hachette wrote: »

2K is only what it costs me to deal with Maxie's death, to me the most important part of my claim was getting money back for the surgery that killed my dog. This they refused. as for the offer of £200 for my shock and distress at the time and subsequent stress for the past year while dealing with this matter is a bit of an insult.

Why £2k - how does £2k help you cope more than £200.

It's a random figure you've picked that has no rationale - unless of course it is the cost of your family holiday this year or the new kitchen you've got your eye on.

The insurers offer will be based on experience and possibly guidelines. Compare this against your random figure and you're fighting losing battle trying to persuade a court to award you more.

hachette

gb12345 wrote: »

Why £2k - how does £2k help you cope more than £200.

It's a random figure you've picked that has no rationale - unless of course it is the cost of your family holiday this year or the new kitchen you've got your eye on.

The insurers offer will be based on experience and possibly guidelines. Compare this against your random figure and you're fighting losing battle trying to persuade a court to award you more.

OK let's break down my claim in bits.
Economic value of Maxie £650
Barrister advice £360
Post mortem report £385
Cremation £135
other vet'e advice £72.78
Surgery that Killed Max £412.70
Forensic vet report £360
Total of £ 2375.48

Shock and distress £2000.00

Total claim £4375.48. Offer by the insurers £2162.78.

They are not paying for my dog's surgery that killed him(that I cannot accept) and I thought £200 for my distress and shock is insulting.
By the way
My kitchen is great and my holiday for this year has already been paid for.

Valli

hachette wrote: »

OK let's break down my claim in bits.
Economic value of Maxie £650
Barrister advice £360
Post mortem report £385
Cremation £135
other vet'e advice £72.78
Surgery that Killed Max £412.70
Forensic vet report £360
Total of £ 2375.48

Shock and distress £2000.00

Total claim £4375.48. Offer by the insurers £2162.78.

They are not paying for my dog's surgery that killed him(that I cannot accept) and I thought £200 for my distress and shock is insulting.
By the way
My kitchen is great and my holiday for this year has already been paid for.

If you subtract their offer from your claim the difference is £2212.70; know off the £2K they won't pay (your 'distress' claim) and there is £212.70 'over' - this suggests that they are, in fact, offering some of the cost of the fatal surgery, which you cite as £412.70, (unless, as you suggest, they are offering £200 for shock.)

All items you are claiming for are proveable; you have receipts. The £2000 for shock and distress, however, is not quantified, it's a random figure, a random amount.

How have you arrived at £2K? Lost wages? Other expenses? Cost of counselling?

Insurance covers the insured for financial loss. Unless you can prove you have 'lost' £2K as a direct result of what happened they won't pay it.

hachette

Valli wrote: »

If you subtract their offer from your claim the difference is £2212.70; know off the £2K they won't pay (your 'distress' claim) and there is £212.70 'over' - this suggests that they are, in fact, offering some of the cost of the fatal surgery, which you cite as £412.70, (unless, as you suggest, they are offering £200 for shock.)

All items you are claiming for are proveable; you have receipts. The £2000 for shock and distress, however, is not quantified, it's a random figure, a random amount.

How have you arrived at £2K? Lost wages? Other expenses? Cost of counselling?

Insurance covers the insured for financial loss. Unless you can prove you have 'lost' £2K as a direct result of what happened they won't pay it.

My claim £4375.48 less what they don't what to pay £412.70 surgery cost, less shock and distress they don't want to pay £1800.00 = £2162.78.
£2000 was not for lost wages it was for the shock I had when I was told my dog was fine and then he bled to death in my arms. It is for further shocks I have suffered when RCVS told my vet did nothing wrong and closed my complaint and for further shock when I got to know the whole truth. It is for how I feel now how I do not trust vets anymore and how I will always remember the day I left Maxie with my ex-vet and told him that he will be alright. I think Maxie knew he wasn't going to be alright.