Free Hot drink and cake every month @ John Lewis

mhoc

please does someone have the email address - Ive changed my address and I need to write to them to let them know - thank you in advance

Locky

mhoc wrote: »

please does someone have the email address - Ive changed my address and I need to write to them to let them know - thank you in advance

Funnily enough, I posted this on the previous page!

Contact details:
If you have any further queries, please do not hesitate to contact them at [EMAIL="MYJL@johnlewis.co.uk"]MYJL@johnlewis.co.uk[/EMAIL] or on telephone number 03456 100312. Lines are open between 8am and 9pm Monday to Friday, 8am to 8pm Saturday, 10am to 6pm Sunday, where a customer service representative will be happy to assist you.

You should be able to change your contact details online:
https://www.johnlewis.com/myaccount/contact-details?editContactDetails=true

mhoc

Locky wrote: »

Funnily enough, I posted this on the previous page!

Contact details:
If you have any further queries, please do not hesitate to contact them at [EMAIL="MYJL@johnlewis.co.uk"]MYJL@johnlewis.co.uk[/EMAIL] or on telephone number 03456 100312. Lines are open between 8am and 9pm Monday to Friday, 8am to 8pm Saturday, 10am to 6pm Sunday, where a customer service representative will be happy to assist you.

You should be able to change your contact details online:
https://www.johnlewis.com/myaccount/contact-details?editContactDetails=true

thank you - that is your good deed for the day done :T

I tried to do a search but it froze on me

Dragonfly1

I went to John Lewis (Bluewater) and ordered a luxury hot chocolate.

I then proceeded to the till where they informed me it was not part of the voucher scheme - and only the regular hot chocolate is. It was all rather awkward and they eventually agreed to let me have it that time as it was already made.

However I've had a luxury hot chocolate for every voucher i've had since the start of the scheme and nobody said anything before. The voucher states any hot drink at regular size, and the T&Cs on the back make no reference to this.

Anyone else know whether it is included or not?

Doc_N

Dragonfly1 wrote: »

I went to John Lewis (Bluewater) and ordered a luxury hot chocolate.

I then proceeded to the till where they informed me it was not part of the voucher scheme - and only the regular hot chocolate is. It was all rather awkward and they eventually agreed to let me have it that time as it was already made.

However I've had a luxury hot chocolate for every voucher i've had since the start of the scheme and nobody said anything before. The voucher states any hot drink at regular size, and the T&Cs on the back make no reference to this.

Anyone else know whether it is included or not?

I was told way back that it's not included - and the reason is, I think, that it's not just a drink. It's a drink + extras (marshmallow?).

Ziggy_Stardust

My daughters get the hot chocolate, sometimes they've been given the luxury one as a freebie other times they've been told they can pay the difference, think its 60 odd pence, when ordering they always show the voucher and ask which they can have .

Locky

I asked for a hot chocolate on Saturday and was told I could only have a regular one. I had to pay 30p extra if I wanted the luxury version.

Ezmondino

Ahhh, inconsistency, don't you love it. Always had a regular luxury choc, never had an issue or query.

Crabman

Is everyone being asked to show their card when redeeming their free hot drink and cake voucher?

Locky

Crabman wrote: »

Is everyone being asked to show their card when redeeming their free hot drink and cake voucher?

Yes, I've been asked for my card for both my last two vouchers.