Installing kaspersky 2009

macman

You can install the 2014 version for free on a trial basis. It will run and update for a month before you need to enter the licence key.
KIS 2014 is free with Barclays online banking BTW.

jhe

i followed earthstorms advice, when i tried to download the 30 day version it would not install telling me error 5.
when i eventuallydownloaded the 30 day free it tells me trial version expired ( have never before downloaded a free version) i did have kaspersky 2012 which i used the removal tool to delete this morning as its expired.
so i tried to enter the activation number it tells me 'the licence does not belong to this application'
thanks macman but i dont use barclays bank, but good advice for anyone that does

earthstorm

jhe wrote: »

i followed earthstorms advice, when i tried to download the 30 day version it would not install telling me error 5.
when i eventuallydownloaded the 30 day free it tells me trial version expired ( have never before downloaded a free version) i did have kaspersky 2012 which i used the removal tool to delete this morning as its expired.
so i tried to enter the activation number it tells me 'the licence does not belong to this application'
thanks macman but i dont use barclays bank, but good advice for anyone that does

I suggest you contact Kaspersky support as the trial should install and allow you to use it for the 30 days. the removal tool may not have removed all kaspersky files.

KIS 2013 on ebay from £13 with free upgrade to 2014

jhe

I have tried manually removing and then using the kaspersky removal tool, without any luck. Wish now i had just bought the full price kaspersky! Thanks for your help

earthstorm

jhe wrote: »

I have tried manually removing and then using the kaspersky removal tool, without any luck. Wish now i had just bought the full price kaspersky! Thanks for your help

That's the issue, you should alway use removal tools as you can mess up with manually removing.

if you still have KIS 2012 reinstall that and then just order a cheap 2013 from ebay and just use the activation code

NiftyDigits

earthstorm wrote: »

That's the issue, you should alway use removal tools as you can mess up with manually removing.

if you still have KIS 2012 reinstall that and then just order a cheap 2013 from ebay and just use the activation code

No need to order another 2013 copy.

The OP could have simply used the code on the KIS 2012 to test and then moved to the upgrade.
Trying to install KIS 2009 probably didn't help. There may be items left in the Registry.

NiftyDigits

Do you still have 2011 or 2012? See if you can reinstall and then use the activation code. Then run the upgrade.

Migration policy to Kaspersky Internet Security 2014

earthstorm

NiftyDigits wrote: »

No need to order another 2013 copy.

The OP could have simply used the code on the KIS 2012 to test and then moved to the upgrade.
Trying to install KIS 2009 probably didn't help. There may be items left in the Registry.

I think the OP didn't remember to read the initial instruction.

The KIS 2012 code wont work if its expired, but yes i agree still items in registry thats why the removal tool should be used.

I have used Kaspersky since 2000. Kaspersky changed the whole KIS layout from version 2013.

jhe

earthstorm wrote: »

That's the issue, you should alway use removal tools as you can mess up with manually removing.

if you still have KIS 2012 reinstall that and then just order a cheap 2013 from ebay and just use the activation code

i did use the removal tool but when i still could not install the 30 day trial i tried the add/remove programmes it goes through a sequence to remove, i then tried the removal tool after that
yes i still have the 2012 disc, but have managed to download 30 day trial of kaspersky pure, that will keep me ticking over till i try to get another disc

earthstorm

jhe wrote: »

i did use the removal tool but when i still could not install the 30 day trial i tried the add/remove programmes it goes through a sequence to remove, i then tried the removal tool after that
yes i still have the 2012 disc, but have managed to download 30 day trial of kaspersky pure, that will keep me ticking over till i try to get another disc

yes pure is better than KIS as long as you dont upgrade to Windows 8