Problem with new Router?

Susan1942

When I spoke to AOL last weekend regarding wifi for my new telephone the Lady told me that I was using an old Router (NETGEAR). She said she would send me a new one and it would be free. The new one is AOL Broadband AOLBB-AA3918 HUAWEI ECHOLIFE HG532

Today before I tried to set it up I called to ask what I should do. Told to simply take the cables out of the netgear and plug them into the new Router. I did this but could not get online and I then noted that it was the Internet had a orange light the rest being green. On the Router there are ADSL .Power the yellow Lan and there are 4.
BUT where the new router instead of 3 links there is another USB connection.

I called AOL and after doing the 192.168.1.1 whilst I was holding on and the person seemed not to be able to work things out as this page would not open.
The line went dead and I suspect he hung up? Not sure but I wonder What I have now done is just reconnect the Netgear Router and all is in working order,
2-3 years ago they send me another Router which I didn't ever connect
I

It is THOMSON ST 585v6 SPEEDTOUCH It looks like it has only the same plugs in as the NETGEAR

I says on/off button Reset 4 yellow Ethernet and then DSL

My question is do the newer Routers increase the speed as mine is a bit sluggish at times.
Should I try setting up the new router again NOT TODAY I am working in a very confined space so not easy for me.
The CD that came with the broadband when I put it in would not go when next was clicked
The 2nd question should I try setting up the Thomson one.

Really if a new Router would make my computer internet speed increase then I would be keen to get it functional I know some things have a USB cable and I had to use this to set up my wireless printer but then I unplugged it I think?

Once again it is back to you very helpful on these forums I would appreciate it .

Thanks

Sue

danthemoneysavingman

I cannot imagine what would possess anyone to be with AOL still tbh!

Jonboy_1984

Have you plugged an Ethernet lead from the router to your PC for the initial setup or are you doing it wirelessly?

forgotmyname

There is a username and password page in the routers settings.

your phone number used to be the settings.

Google the name but it used to be phonenumber@dialbb.com

password ??

They should provide this, But you need to get past the muppets first.

closed

if it ain't broke..

Susan1942

Thanks for the help . I am going to leave it for tonight, Would the new Router increase the speed on my Computer,
As for AOL I have been with them since I first got my desktop in 2004 I have never had any problem with them, Maybe they are very keen to retain customers but the offer me a better deal every time I need to ask anything
I am paying £3 60 a month and this is for

1 Broadband

2 All telephone calls local national and International calls.

For this amount I could not do better. I call my Brothers in the US and Australia and in fact if they call me I tell them let me call them back

3 I pay my line rental to them and I decided to pay 12 months rental which also brought the cost down.

As I personally have never had a problem I see no reason to change.

Again thanks to all and I will follow your advice.

Sue
ew

macman

You are not with AOL you are with TalkTalk. They bought AOL's UK broadband back in around 2009. AOL UK is just a brand of TT.
Yes, a new router may well increase speeds if you are using a very old router of 2004 vintage (which model of Netgear is it-there are hundreds)?
Don't try to set it up wirelessly at first. Set it up using ethernet. When it's working, then set up the wireless side.

Susan1942

I realise that AOL is now talktalk but everything that I have bills etc or mailing email etc says AOL
This would be the router they gave me when it changed to Broadband Initially I had the one which used your phone.
I will try and work our things as you have explained When I bought a wireless printer some time ago I had to connect firist and then when it was running I removed the USB (think) it was called.
This cable you are talking of will this be ibn the back of the desk top and already plugged in or do I need to buy an extra cable.

Thank you all I would be very happy to connect if it did incresse the speed, Will have a go tomorrow

sue

NiftyDigits

Set up using Ethernet for HUAWEI ECHOLIFE HG532

Susan1942

Sorry I don't know where I would find this I see on the back of the router

IT SAYS ON THE BACK
Broadband wireless N ADSL2+ Router

Below it says HUAWE EchoLife HG532 SET UP
Firmware Version v1.08a
Hardware Version-B.1.01

Wifi Default Router setting IP address
Router Username admin
Router password admin

Does this make it any easier??? Thanks again Sue

50Twuncle

Susan1942 wrote: »

Sorry I don't know where I would find this I see on the back of the router

IT SAYS ON THE BACK
Broadband wireless N ADSL2+ Router

Below it says HUAWE EchoLife HG532 SET UP
Firmware Version v1.08a
Hardware Version-B.1.01

Wifi Default Router setting IP address
Router Username admin
Router password admin

Does this make it any easier??? Thanks again Sue

I assume that you are trying to set this up via a network cable and not wirelessly ?
If the latter - try using a cable first.....