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Letterbox: Kids toys, wooden kitchen was £85 down to £21.25!

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Comments

  • My orders all arrived!
  • rellarips
    rellarips Posts: 753 Forumite
    My orders all arrived!

    Isn't that response slightly rubbing it in for ivfmummy? :(

    ivfmummy, I hope you're putting in a chargeback on your card or a paypal claim. One month is excessive, I wouldn't wait around any longer for them to put this one right!
  • pateroo
    pateroo Posts: 252 Forumite
    Wouldn't be shocked if the company shut down . . Use PayPal just incase

    Was about to say the same....if so ethi g takes longer than 2 weeks to arrive and you're not getting a response I would worry. Been stung 3 times for buymg, not receiving and discovering company has gone into administration.
  • I have received my order but instead of getting pads to go with my roller blades instead I got a pink helmet. The roller blades packaging is filthy. Won't be shopping there again.
  • My second order has been largely refunded without notice as stock not updated on website. I emailed asking to cancel the remainder as I'm not paying P&P for a few bits I don't need. The order has duly been dispatched with no reply...

    Won't trust again either, I'm afraid.
  • ivfmummy
    ivfmummy Posts: 219 Forumite
    I paid with paypal luckily so I have opened a dispute and have no response from them.

    Thanks rellarips
  • donna-j_2
    donna-j_2 Posts: 467 Forumite
    Both of my orders arrived with no problems. I ordered four of the shelves for the hall, which was cheaper than buying wood, pegs and paint for a coat rack. Plus some Santa presents.
  • purple321
    purple321 Posts: 524 Forumite
    Ninth Anniversary 100 Posts Combo Breaker
    Got a reply to the first email I sent today. So 17 days for a reply. They've refunded for the incomplete item. Would have liked a replacement really but it's not on the website anymore so presume they won't be getting more in.
  • Im sorry everyone seems to be having such a bad experience, seems I was lucky.

    I ordered a BBQ grill playset on Friday evening, received an email confirming that the order had been despatched on Tuesday with a separate DPD email confirming tracking number etc and an expected arrival time of between 12.34 and 1.34, and even better it arrived exactly within that time.

    Thanks OP for posting
  • andi2
    andi2 Posts: 708 Forumite
    Part of the Furniture
    Letterbox has been taken over!

    http://www.mulberrybush.co.uk/letterbox.aspx?redir=letterbox&url=http%3a%2f%2fwww.letterbox.co.uk%2f

    Hope everyone has got their stuff!

    (I only went to look as I have just had despatch e-mails from Letterbox & can only assume they are for things I received weeks ago).
    Smile and be happy, things can usually get worse!
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