Letterbox: Kids toys, wooden kitchen was £85 down to £21.25!

Princess_nola1

Some fab toys in the clearance at Letterbox

http://www.letterbox.co.uk/sale

I've bought the kitchen for my little boy for Christmas, but there's also a table and chairs was £150 now £37.50! Massive savings to be had for those with toddler/young children or grandchildren. :j

kazzybabes

Have you placed an order recently and received anything? I placed my order on the 20th sept and have received nothing even though i was charged the same day. The only way to contact them is by email and they don't seem to reply. Hopefully they will get sorted though

psstoverere

Thanks OP just ordered 4 of the lovely shelves was £35 now £8.75 although i dont think i would ever have paid £35 for them, for some reason it gave me a £20.00 discount Review your order
Product Qty Subtotal
Two White Wood Shelves 4 £35.00
Subtotal £35.00
Discount -£20.00
Delivery £3.50
GRAND TOTAL £18.50

new_comper_sara

I have just ordered some shelves for my daughters bedroom, paid through paypal, hopefully i'll have no problems with them turning up x

new_comper_sara

Any idea how I can change my order??? I just ordered one shelve and it came to £12 something. However if you add 2 shelves it comes to £7.50 delievered ????? I want to change and get two now.

purple321

new_comper_sara wrote: »

Any idea how I can change my order??? I just ordered one shelve and it came to £12 something. However if you add 2 shelves it comes to £7.50 delievered ????? I want to change and get two now.

You've got no chance. I ordered in Sept, half the order came eventually half refunded as out of stock and one item has a piece missing so is useless and you can only contact them by email which they don't answer so I can't return it or get a replacement. 8 days since the first email asking for returns info and no reply yet (they don't send returns labels with the orders and i'm not paying to return it!)

new_comper_sara

purple321 wrote: »

You've got no chance. I ordered in Sept, half the order came eventually half refunded as out of stock and one item has a piece missing so is useless and you can only contact them by email which they don't answer so I can't return it or get a replacement. 8 days since the first email asking for returns info and no reply yet (they don't send returns labels with the orders and i'm not paying to return it!)

Sounds like great customer service they have there then.
I think I will just stick to the one shelf and be grateful if that turns up in one piece!

greencat583

Kitchen out of stock now. Ordered the bricks and walker. thanks

blodwin

Looks fab, and I'm sorely tempted - but think I'll give this one a miss

Good luck everyone who's ordered - hope your orders turn up quickly.x

rellarips

The shelves are a bargain if they're decent. If anyone orders, maybe consider using Paypal for payment so you can easily open a dispute if you have issues (but fingers crossed no-one will have issues). I haven't used Letterbox since last summer 2012 but at the time I was very pleased with their service.

toothfairy21

Thanks OP. Was wondering if Letterbox would reduce items any further and had been keeping an eye on the site but hadn't checked this evening. I placed two earlier orders from this sale and got both delivered eventually (took about 2 weeks in the end). Hopefully it will be ok this time too but have paid by Paypal just in case.