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Letterbox: Kids toys, wooden kitchen was £85 down to £21.25!

245

Comments

  • I ordered some toys from them end September delivered with no problems really quick packaged well no damaged boxes etc, I thought service was really good am surprised people have had problems
  • hrs2004
    hrs2004 Posts: 169 Forumite
    I placed an order on 26th September, dispatched on 8th October, well packaged and all items present. Haven't needed to contact customer services, but fine enough experience apart from slightly tardy dispatch time.
  • I placed quite a large order when this sale started, everything arrived just fine. I've never had any problems with Letterbox, it's a shame some people seem to.
  • lucys_mum
    lucys_mum Posts: 417 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Good luck all - seem some really good bargains. Sadly all my little ones re big now.

    Just a quick aside - anyone know where i could look for a reasonably priced outdoor connect 4? for my 25 - 35 year old babies:rotfl:
  • lucys_mum wrote: »
    Good luck all - seem some really good bargains. Sadly all my little ones re big now.

    Just a quick aside - anyone know where i could look for a reasonably priced outdoor connect 4? for my 25 - 35 year old babies:rotfl:

    http://m.groupon.co.uk/deals/special/groupon-goods-global-gmbh/27858527
  • For those that are experiencing problems, here's an excerpt from my order confirmation with tel number.


    In the meantime, if you have any questions about your order, please don’t hesitate to send an email to Letterbox or phone on 0844 557 5263. Our dedicated customer support team are keen to hear from you - for opening times, click here.
    When it's dark, look for stars. When it's raining look for rainbows.
    DFW - Tesco CC: [STRIKE]£3149.71[/STRIKE]£0! Capital One CC:[STRIKE] £2242.01[/STRIKE]£0! :T Overdraft: [STRIKE]£283[/STRIKE] £0! :T
  • Cherry24
    Cherry24 Posts: 328 Forumite
    As it states on their facebook account, they removed their phone answering service (will be interesting to see if this is back up) and they never answered any of my emails so I wouldn't entirely rely on what they say about their 'dedicated customer support'.
  • Toxicity
    Toxicity Posts: 140 Forumite
    Took 3 weeks for my order to turn up and when it did it was only 1 of 3 items, they had cancelled and refunded the rest without telling me. They ignored emails and their telephone number didn't/doesn't work.

    I won't be using them again.
  • Wouldn't be shocked if the company shut down . . Use PayPal just incase
  • received dispatched email notification! DPD delivery tomorrow.
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