Barbie/Thomas/Bob 10" Bike + Helmet & Pads £14 + £18

Mandles

No, it says £46 but they are still sold out anyway. If you try and order one it says sold out .
By the way, i hope mine is not cancelled. Im definately not ringing in case they cancel for ringing..i think its best left and see what comes on the 26th.

bobmats_shel

Another cancelled order. :mad: I rang up to check on mine as the delivery date was wrong, and was informed that my order was showing as cancelled as well. So if anyone is relying on these items to arrive I would suggest phoning to check, they don't cancel it there and then, it shows up as cancelled when they log into the account.

I'm not happy, I've had an email confirming the order and a date and the money was taken out of my account (although it is only held and will eventually go back in). Very, very bad customer service!

matto

Aaaaargh, looks like mine's been cancelled too. Nothing showing on My Account - Previosu Orders except another small item I ordered at the same time. I thought I'd done pretty well having ordered a Thomas bike around 3 pm on Thursday (about the time of the 3rd post on this thread). Wish I'd ordered a Bob one now, they seem less popular. I only got Thomas because DS has got a Bob scooter.

Mandles

mine must be cancelled to. Im not ringing though.

savings4me

Gutted - but no I'm not ringing to check. Surely if they are "sold out" they shouldn't be even selling them at the full price

ozzyo99

Can those of you who ordered and have subsequently had them canceled please tell me which bike you ordered, is it only the Thomas ones being canceled?

I've ordered a BTB bike, and I'm sincerely hoping it has not been canceled as it's for my GS's birthday next week

I tried calling but keep being cut off due to 'excessive call volumes'...:rolleyes:

maplegirl2011

hi i ordered a bob bike and my sister ordered a barbie one from great universal and have recieved the emails etc ,but when i look at our order history etc nothing is showing so must be cancelled too(we ordered friday morning)

bobmats_shel

I ordered the barbie bike, and that was cancelled.

poppyolivia

Got email 2 days ago saying delivery before 6pm Wed 27th June..take it that it will be cancelled? I paid by credit card cause it was first order.

appleblossom

umm, I ordered the bob one and had the confirmation email with delivery date 26th June, then rec'd a 'welcome to kays' email with a reference number but no account number as paid by c/c, so I don't have a means of checking online, guess I just need to wait til next week to see if it arrives.