Successful complaints about private parking tickets - how to get them cancelled!

Umkomaas

nopcns said:

FinancialDunce said:

SUCCESS STORY! Nearly two years after the ParkingEye PCN and with a County Court date set for later this year, I just received a Notice of Discontinuance from DCB Legal.

Location: Welcome Break Membury
Claimant: ParkingEye
Claimant's solicitors: DCB Legal
Defence used: Disability discrimination under The Equality Act 2010 (neurodiversity / ADHD) and insufficient signage.

Here's a link to the original thread with a full update and defence submitted. Hopefully this win will be useful for others citing disability discrimination and for neurodivergent people.
https://forums.moneysavingexpert.com/discussion/6427057/county-court-claim-parkingeye-dcb-defence-for-review-discrimination-under-equality-act-2010

Attention @Umkomaas, AOBTD for the DCB Legal discontinuation thread.

Did it a week ago. 😉

consciousincompetent

Another success vs a ParkingEye ANPR system, trying to charge me for an 'overstay' when my EV was on charge.

Plan A didn't work, even tried talking to the store manager in person, but to no avail. Had a few days of emails back and forth with Lidl customer service before I submitted my appeal via the ParkingEye website. Used the template in the Newbies thread (below). Added a sentence about being an EV on charge. I got the note of cancellation within three working days, and checked on their appeal website where it shows a £0 charge. Surprisingly quick turnaround, I think they know they don't have a leg to stand on.

Appeal filled in via the parkingeye website:

I dispute your 'parking charge', as the keeper of the vehicle. I deny any liability or contractual agreement and I will be making a complaint about your predatory conduct to your client landowner.

There will be no admissions as to who was driving and no assumptions can be drawn. Since your PCN is a vague template, I require an explanation of the allegation and your evidence. You must include a close up actual photograph of the sign you contend was at the location on the material date as well as your images of the vehicle.

If the allegation concerns a PDT machine, the data supplied in response to this appeal must include the record of payments made - showing partial VRNs - and an explanation of the reason for the PCN, because your Notice does not explain it.

The vehicle in question is an EV and was refuelling in a designated EV charging bay for the duration of stay.

I attached a screenshot of a receipt for my payment to podpoint (not even for the same day, but it worked)

Might be worth adding a "I charged my EV and got a letter" section to the newbies thread with a modified pro forma statement? Or just a sentence or two to add to the pro-forma for those of us caught out. As someone pointed out in another thread, the charging times (which are getting longer as batteries get bigger) are often longer than the 90 or 120 minute stopover times - probably quite on purpose! I imagine as EVs continue to proliferate, this specific brand of racketeering will only increase.