Successful complaints about private parking tickets - how to get them cancelled!

Umkomaas

Just shows it can be done and is a legitimate and very powerful way to kill a parking charge. The big problem is that many of the people turning up here are shrinking violets and would much prefer for a wand to be waived and magic dust sprinkled on their case by forum stalwarts. In the real world, it ain't going to happen.

Well done on your tenacity.

Coupon-mad

ragnar wrote: »

Received a PE PCN for the Marriott at Manchester Airport. Very annoyed as I had paid for the extra 3 hours on top of the complementary 3 hours but, by now, had thrown the ticket away and couldn't prove I'd paid.

Appealed to PE and got nowhere and then found this forum. As a result, I complained vociferously to customer.care@Marriott.com and the charge was cancelled within 48 hours!

All thanks to this forum :j

Thanks for this and for posting the email for Marriott Hotels, for such complaints.

:T

JB2003

ParkingEye at Hospital...

hxxp://forums.moneysavingexpert.com/showthread.php?p=72088200

Coupon-mad

Email address to get Lidl to cancel an Athena 'PCN':

http://forums.moneysavingexpert.com/showthread.php?t=5615802

And no, don't just use the Customer Service email addy on its own - the successes come where people email Lidl's CEO, this has been proven on threads again and again.

Coupon-mad

Email address to get Aldi to cancel a ParkingEye threat of a PCN:

http://forums.moneysavingexpert.com/showthread.php?t=5616452&page=2

And no, don't just use the Customer Service email addy on its own - most successes come where people email CEOs; this has been proven on threads again and again.

Umkomaas

Here's a case where FarmFoods intervened on behalf of a customer being bothered by ParkingEye.

http://forums.moneysavingexpert.com/showthread.php?p=72254632#post72254632

Margaret5

I had a Penalty Notice attached to my car for failing to park in a marked space in March 2017. The back car park was full so I joined a row of cars right at the back, against a fence, where there is lots of space but no white line markings. However there are also no 'No Parking' signs. I waited 26 days and copied the advised text for a BPA member to Indigo's appeal website (as an attachment as they don't leave enough space in the comments box), but added a paragraph saying there were no 'No Parking' signs, other cars were also parked there, I didn't cause an obstruction and paid for a full day's parking. I also said the penalty was unreasonable as there was no loss as I had already paid, and sent a copy of a receipt for parking that day. Within 48 hrs I had a reply saying my appeal was successful and the penalty had been cancelled.

I will still email London Modland as they need to either put up 'No Parking' signs or stop Indigo from issuing tickets at random as they please - I had parked there previously on 2 occasions without being given a ticket, so I believe they are accepting that it's OK to park there as 'custom & practice'. Many thanks for all the helpful posts - it was quite stressful getting the penalty notice in the first place!

DoaM

PENALTY notice? Are you sure?

Coupon-mad

Yes if it was a railway car park (London Midland Trains) Indigo do imitate a 'penalty' charge but as we know it's not a real one and POPLA would have kicked it out.

Margaret5

Sorry Penalty Charge I think were the actual words on it (not at home to check - have it pinned on my fridge 😊). & yes it was London Midlands rail car park.