Help with consumer rights??

meer53

I still go with the theory the the OP's expectations of the performance of a condenser tumble dryer are too high. If the clothes are coming out damp but hot, the dryer appears to be working as far as the drying side of it goes. It takes far longer to dry things in a condenser dryer than a vented dryer.

The only other thing i would check is that the outlet pipe isn't lying on the floor or too low. The excess water is pumped away through the pipe, i know my washer/dryer won't drain/spin properly if the pipe falls down. Maybe this could be the issue ?

Rodders53

OK I've just been and weighed myself... then picked up one over-sized bath sheet (a normal bath towel is much smaller) and one hand towel.... they weighed 3 lbs approx.... thus two lots of my towels would be circa 3kg (2.2 lb = 1kg) and a pair of trousers (cotton) should still be well under the appliance's 7kg (dry cloth) rating.

Now one man's 'wet' is another's 'damp' and while this may well be a poor spin issue the OP should also check/empty the condenser's water reservoir and clean out the lint filters to give the dryer the best chance of doing it's job... How much water has been captured in the container after 2 hours plus? (assuming it's not being piped and pumped to a drain - if it is check that isn't looped to high or blocked and is draining freely).

We've just given up on a noisy room-heating Beko 6kg condenser that would roll quilts into a ball and finish leaving clothes feeling hot and slightly damp (even on the driest setting), with a 'wet patch' of greater dampness if tangled up (although once untangled, folded and left in the airing cupboard for a time the clothes would be perfectly fine). It didn't have a cool tumble period at the end of a sensor dry cycle which may have made this 'damp' feel a bigger issue than it need have been? But it worked - sort of - at drying clothes.

What did the OP use to dry clothes before this purchase?