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Potential Virus - Help please

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Comments

  • DCodd
    DCodd Posts: 8,187 Forumite
    Part of the Furniture Combo Breaker
    waddler_8 wrote: »
    In TaskManager click the applications tab. Is the IE8 install running or not responding?

    It,s running. Task manager says internet available under network tab but the utilization is 0%.
    Thanks
    Always get a Qualified opinion - My qualifications are that I am OLD and GRUMPY:p:p
  • waddler_8
    waddler_8 Posts: 3,588 Forumite
    Shutdown and restart via TaskManager. Try to start IE. Did mbam install?
  • DCodd
    DCodd Posts: 8,187 Forumite
    Part of the Furniture Combo Breaker
    waddler_8 wrote: »
    Shutdown and restart via TaskManager. Try to start IE. Did mbam install?

    Ie starts and says it is on Google but the page is blank. Sorry mbam still can't load the .ink files

    Thanks
    Always get a Qualified opinion - My qualifications are that I am OLD and GRUMPY:p:p
  • waddler_8
    waddler_8 Posts: 3,588 Forumite
    • Click Start, and then click Run.
    • In the Open: box, type cmd, and then press OK.
    • A command window will open
    • At the command prompt copy/paste the following:

      chkdsk C: /r

    • At the "Chkdsk cannot run because the volume is in use by another process..." prompt, type Y on your keyboard and press enter.
    • Reboot

    Let chkdsk complete then after reboot,
    • Click Start, and then click Run.
    • In the Open: box, type cmd, and then press OK.
    • At the command prompt copy/paste the following:

      sfc /scannow

    • Press enter on your keyboard

    Let me know how that went.
  • DCodd
    DCodd Posts: 8,187 Forumite
    Part of the Furniture Combo Breaker
    Still running the check disc' now on the file data but only 14% !!Been 2.5 hours.

    Do you think there is a problem?

    Thanks
    Always get a Qualified opinion - My qualifications are that I am OLD and GRUMPY:p:p
  • DCodd
    DCodd Posts: 8,187 Forumite
    Part of the Furniture Combo Breaker
    Up to 20% now. :D
    Always get a Qualified opinion - My qualifications are that I am OLD and GRUMPY:p:p
  • DCodd
    DCodd Posts: 8,187 Forumite
    Part of the Furniture Combo Breaker
    Hi waddler_8

    Laptop crashed and switched off at 32% last night.

    Booted it up this morning and I seem to have lost Avast. Still in programs but won't run and didn't load on boot up.

    Is it worth trying the check disc again?

    Thanks
    Always get a Qualified opinion - My qualifications are that I am OLD and GRUMPY:p:p
  • waddler_8
    waddler_8 Posts: 3,588 Forumite
    Yes, try it again. If there's lots of data it might take a while.
  • DCodd
    DCodd Posts: 8,187 Forumite
    Part of the Furniture Combo Breaker
    Will do. Thanks
    Always get a Qualified opinion - My qualifications are that I am OLD and GRUMPY:p:p
  • waddler_8
    waddler_8 Posts: 3,588 Forumite
    If it won't complete than the problems may be due to the disk failing.
This discussion has been closed.
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