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Missing some TV channels

Top_Dog
Top_Dog Posts: 156 Forumite
Part of the Furniture 10 Posts
in TV MoneySaving
I am making this query on behalf of a friend of mine , He cannot get any ITV channel , channel 4 or 5 on his TV and all the other people at the same address have no problem getting them , What is the problem is it the digital box or the TV ?
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Comments

  • VisionMan
    VisionMan Posts: 1,585 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Top_Dog wrote: »
    I am making this query on behalf of a friend of mine , He cannot get any ITV channel , channel 4 or 5 on his TV and all the other people at the same address have no problem getting them , What is the problem is it the digital box or the TV ?

    Neither. It's his aerial signal.
  • Buzby
    Buzby Posts: 8,275 Forumite
    He'll be only receiving a coupe of multiplexes - and the missing one(s) will include the ITV basket. It could be a faulty cable, or a replacement aerial compete with cable.

    Unless they are on Virgin Cable or Sky and have a different delivery method.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 27 August 2013 at 4:37PM
    How are the 'other people at the same address' getting their reception?
    Do you mean 'at the same property', or the same general location?
    No free lunch, and no free laptop ;)
  • Top_Dog
    Top_Dog Posts: 156 Forumite
    Part of the Furniture 10 Posts
    macman wrote: »
    How are the 'other people at the same address' getting their reception?
    Do you mean 'at the same property', or the same general location?

    With a aerial . At the same property

    That is what makes it so strange
  • VisionMan
    VisionMan Posts: 1,585 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Top Dog, whats the aerial set up at the property? ie how does everyone at the property get an aerial signal? And whats your friends set up?
  • victor2
    victor2 Posts: 8,345 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper
    Has he tried retuning the box and/or plugging it into an aerial somebody else is using without a problem?

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  • Top_Dog
    Top_Dog Posts: 156 Forumite
    Part of the Furniture 10 Posts
    VisionMan wrote: »
    Top Dog, whats the aerial set up at the property? ie how does everyone at the property get an aerial signal? And whats your friends set up?

    6/7 people have a indoor aerial fitted to a digital box which gives them a average TV picture . and two of us myself included have a outdoor aerial and a digital box with a perfect TV picture
  • Top_Dog
    Top_Dog Posts: 156 Forumite
    Part of the Furniture 10 Posts
    I forgot to mention my friend has got a indoor aerial and a digital box
  • wiogs
    wiogs Posts: 2,744 Forumite
    Has your friend connected their equipment into your aerial to test it?


    Their indoor aerial is the likely problem.
  • molerat
    molerat Posts: 35,700 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    It may be a poor quality aerial combined with the weather conditions but also the changes at the end of July caused a few random problems, I lost ITV2, no reason for that to happen but it did. My other TV lost Film4 on ch15. Try a full retune.
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