Virgin Broadband... GOING UP AGAIN!?!?

DUTR

Right then, called VM today, the 'nice' lady explained letters are on the way out this week for an October increase announcment, however on the 29th August new tariffs will become available which will avoid the increase

jhp

Some up to date info on price increases here: http://www.ispreview.co.uk/index.php/2013/08/virgin-media-uk-users-warned-of-1st-october-2013-broadband-price-hike.html

ryan92

Ah so it's those with broadband only that's affected. Good news for me for the time being.

Hope all those on the solus packages get something sorted

Halifax81

Wouldn't of thought that there would be many with just Broadband only packages?

visidigi

Odd - two of the people I know who got the increase notification have TV, Phone and BB - something tells me someone at Virgin Media has it wrong or one of their systems is pretty messed up...

Halifax81

VIP is going up by £1.50 and BB only is going up by £2.50

I think the Sky Movie packages are due to change price too but anything else shouldn't be changing

visidigi

Halifax81 wrote: »

VIP is going up by £1.50 and BB only is going up by £2.50

I think the Sky Movie packages are due to change price too but anything else shouldn't be changing

The two people I know aren't VIP either...

Typical VM behaviour it seems then....

digp

In tiny writing near the bottom of the email from VM it states:

f you do not wish to be bound by these changes you can cancel your contract with us without penalty. The process to be followed is set out in our terms and conditions at virginmedia.com/legalstuff

Any idea which email address to use to cancel? Thanks.

visidigi

digp wrote: »

In tiny writing near the bottom of the email from VM it states:

f you do not wish to be bound by these changes you can cancel your contract with us without penalty. The process to be followed is set out in our terms and conditions at virginmedia.com/legalstuff

Any idea which email address to use to cancel? Thanks.

You usually have to call...

kwikbreaks

Halifax81 wrote: »

Wouldn't of thought that there would be many with just Broadband only packages?

Why not?

Their phone charges are not competitive. Once the phone line is excluded the BB looks reasonably attractive compared to others + the phone line they need. Even if you want a land line number which most don't VOIP deals like Vonage work out cheaper than a VM phone.